Restorative Justice Practitioner

Victim Support; City Of London; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Job summary

Victim Support is seeking an experienced Restorative Justice Practitioner to join our RJ team in a hybrid role, delivering services across London and the wider prison estate. You will explain services, assess consent, and manage ongoing RJ case work while upholding best-practice standards and safeguarding requirements.

You will build safety and support plans, facilitate access to services, and provide resources tailored to those affected by crime, with a focus on rights, options, and informed

Qualifications

• Experience delivering Restorative Justice practice including direct and indirect processes.
• Completed accredited RJ Facilitation training and Serious & Complex Case training.
• Experience of outcome-focused working and multi-agency collaboration.

Responsibilities

• Deliver and raise the profile of RJ services across London within VS standards.
• Provide RJ interventions, risk assessment, and ongoing case management.
• Travel across London and wider prison estate as required.
• Support service users with resources, information, and safeguarding compliance.

Skills

RJ delivery experience

RJ facilitation training

Serious & Complex Case training

outcome-focused working

English language proficiency

risk assessment & mitigation

effective verbal & written comms

safeguarding knowledge

multi-agency collaboration

caseload management

training delivery / presenting

IT literacy with MS Word/Excel

case management systems

Education

accredited RJ Facilitation training

Serious & Complex Case training

Tools

Microsoft Word

Excel

Case Management systems

Job description

We are looking for an experienced Restorative Justice Practitioner to join our Restorative Justice team on a hybrid basis working both at home and from our office in London. This role requires travel across London and the wider prison estate. As a Restorative Justice Practitioner, you will deliver and raise the profile of Restorative Justice (RJ) services across London within the VS framework of best practice principles and Restorative Justice Council Code of Practice and Quality Standards. You will ensure the provision of RJ interventions and effective assessment and facilitation of each stage of the restorative process. To make initial contact with service users, explaining our services and assessing consent to engage in RJ, explaining options available and ongoing case management. To develop, deliver, and monitor safety and support plans for those affected by crime, who consent and wish to engage with Restorative Justice. Support will include providing resources, interventions, and information to all service users.

• Support those affected by crime in understanding and asserting their rights and entitlements under the Victims Code of Practice
• Facilitate access to additional services
• Establish healthy coping mechanisms
• Provide practical support and information

RJ Practitioners may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS policies, volunteering ethos and approach, and the Restorative Justice Council Code of Practice and Quality Standards.

Ideally, you will have:

• Experience of the delivery of Restorative Justice practice including direct and indirect processes
• Completed accredited RJ Facilitation training and Serious and Complex Case training
• Experience of outcome focused working

You will need to:

• Demonstrate a good command of the English language both verbally and in writing
• Have a good understanding of Restorative Justice
• Have a clear understanding of the criminal justice journey of both Victims and Offenders
• Have the ability to assess, update and mitigate risk including risk information held by partner agencies
• Have effective verbal and written communication skills
• Understand Safeguarding issues, and the legal responsibilities surrounding these issues
• Maintain professional boundaries
• Have knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements
• Have experience of working within a multi-agency and legislative framework
• Have experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work
• Experience of delivering training or presenting
• Experience of delivery of Restorative Justice practice including direct and indirect processes
• Have strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• Understand and be committed to equal opportunities and diversity and inclusion issues in policy and practice
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.