Restorative Justice Practitioner

Victim Support; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Flexible Working Options: Hybrid

Annual Leave 28–33 days

Birthday Leave

Pension Plan

Enhanced Sick Pay

Exclusive Discounts

Wellbeing Support

EDI networks access

Cycle to work

Career Development

Job summary

Victim Support seeks a Restorative Justice Practitioner to deliver and expand RJ services across London, aligning with best practice and Code of Practice standards.

You will assess consent, provide support plans, and facilitate the restorative process while coordinating case management and safeguarding responsibilities. The role emphasizes effective communication and collaboration with partner agencies.

Qualifications

• Experience delivering Restorative Justice practice.
• Completed accredited RJ Facilitation training.
• Experience of outcome focused work.
• Strong English language skills, both written and spoken.
• Knowledge of safeguarding and Data Protection requirements.

Responsibilities

• Deliver RJ services and raise their profile in London.
• Explain services to service users and obtain consent to engage in RJ.
• Develop safety and support plans for crime victims.
• Provide resources and information and monitor case progress.
• May oversee volunteers in line with policy and standards.

Skills

RJ Practice

RJ Facilitation

Case management

Risk assessment

Communication

Safeguarding

Confidentiality

Multi-agency work

Training delivery

Diversity & inclusion

IT skills

Education

Accredited RJ Facilitation training

Serious and Complex Case training

Tools

Case Management systems

Microsoft Word

Excel

Job description

As a Restorative Justice Practitioner, you will deliver and raise the profile of Restorative Justice (RJ) services across London within the VS framework of best practice principles and Restorative Justice Council Code of Practice and Quality Standards. You will ensure the provision of RJ interventions and effective assessment and facilitation of each stage of the restorative process., To make initial contact with service users, explaining our services and assessing consent to engage in RJ, explaining options available and ongoing case management.

To develop, deliver, and monitor safety and support plans for those affected by crime, who consent and wish to engage with Restorative Justice. Support will include providing resources, interventions, and information to all service users.

In order to:

• Support those affected by crime in understanding and asserting their rights and entitlements under the Victims Code of Practice
• Facilitate access to additional services
• Establish healthy coping mechanisms
• Provide practical support and information

RJ Practitioners may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS policies, volunteering ethos and approach, and the Restorative Justice Council Code of Practice and Quality Standards.

Ideally, you will have:

• Experience of the delivery of Restorative Justice practice including direct and indirect processes
• Completed accredited RJ Facilitation training and Serious and Complex Case training
• Experience of outcome focused working

You will need to:

• Demonstrate a good command of the English language both verbally and in writing
• Have a good understanding of Restorative Justice
• Have a clear understanding of the criminal justice journey of both Victims and Offenders
• Have the ability to assess, update and mitigate risk including risk information held by partner agencies
• Have effective verbal and written communication skills
• Understand Safeguarding issues, and the legal responsibilities surrounding these issues
• Maintain professional boundaries
• Have knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements
• Have experience of working within a multi-agency and legislative framework
• Have experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work
• Experience of delivering training or presenting
• Experience of delivery of Restorative Justice practice including direct and indirect processes
• Have strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• Understand and be committed to equal opportunities and diversity and inclusion issues in policy and practice
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.