Victim Caseworker – Progression Model

Catch22; Blaby; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

Catch22 is recruiting an Early Release Victim Caseworker to support victims across LLR counties with trauma-informed, face-to-face engagement. You will provide advocacy, safety planning and risk management, guiding victims through early release processes and licence conditions, and coordinating with Probation and the Victim Contact Scheme.

The role sits within Catch22’s Victim Services and Safer Futures hub, requiring travel and blended office/home working with regular contact with partners and

Qualifications

• Knowledge of victim-centred, trauma-informed practice and the ability to apply it to assessment, advocacy and personalised support.
• Understanding of early release, licence conditions and recalls, and the roles of Probation and the Victim Contact Scheme.

Responsibilities

• Provide trauma-informed, face-to-face support to victims via the Early Release Victim Casework scheme.
• Offer advocacy, safety planning and risk management for victims, with monitoring of urgent needs.
• Provide guidance on early release processes and licence conditions, coordinating with Probation and Victim Contact Scheme.
• Support restorative justice opportunities where suitable, respecting victims' choices and avoiding duplication.
• Collaborate with Victim Services, Safer Futures and partners across LLR to ensure coordinated victim support.

Skills

Victim support

Trauma-informed practice

Advocacy

Assessment & risk

Education

GCSE English & Maths

Victim support/Criminal justice/Social care qualification or equivalent

Job description

At Catch22 , we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Catch22 delivers the Victim First Service on behalf of the OPCC. Victim First Serviceis a free, independent, and confidential support service provided to anyone in Leicester, Leicestershire and Rutland who has been affected by crime. We have a team of trained care co-ordinators to help you cope and recover from the impact of crime. This can include emotional and practical support, crime prevention advice, advocacy and support.

Job Description

The Early Release Victim Caseworker is a dedicated full-time role within Catch22 Victim Services, supporting victims across LLR counties through the early release scheme. The caseworker provides timely, trauma-informed, face-to-face support and acts as a named point of contact for victims.

Working closely with the Victim Contact Scheme and Probation, the caseworker provides advocacy, safety planning and risk management support, alongside guidance on early release processes and licence conditions. The role prioritises urgent needs, including recalls and emerging risks, and helps victims access coordinated support. It also promotes appropriate restorative justice opportunities through the established RJ service, respecting victims’ choices and avoiding duplication.

The proposed full-time caseworker sits within Catch22’s Victim Services division and the Safer Futures hub, as part of the PCC Surge Funding proposal. Catch22 provides operational management, supervision, safeguarding oversight and quality assurance. The role works across both counties, with co-location within Probation and close links to the Victim Contact Scheme.

Key relationships include probation practitioners, Catch22 colleagues, the established RJ team, PCC representatives and other criminal justice and community partners. The caseworker supports clear referral pathways and coordinated victim support, while respecting each partner’s responsibilities.

The planning assumption is 5-16 releases per month, not a fixed victim caseload. The number of victims per release, case complexity, vulnerability and support needs remain uncertain. Extensive travel and face-to-face visits also affect capacity. The caseworker and manager will review demand and workload, protecting availability for urgent early release support and undertaking other multi-crime casework only where capacity allows.

Qualifications

A good standard of education, including GCSE English and maths or equivalent.

A relevant qualification in victim support, criminal justice, social care or a related field, or equivalent practical experience.

Knowledge of victim-centred, trauma-informed practice and the ability to apply it to assessment, advocacy and personalised support.

Understanding of early release, licence conditions and recalls, and the roles of Probation and the Victim Contact Scheme.

The salary shown reflects the band for this role, with the final offer taking account of experience and relevant skills.

• Hours of work: Full time, 37.5 hours per week
• Contract: Permanentrole
• Flexibility: Blended approach of office working, home working, and occasionally supporting with visits across LLR with co-location within Probation. Office based at Victim First, Leicestershire Police Headquarters, Enderby, Leicester, LE19 2BX
• Closing Date: 30th of November2026 (Could close earlier if sufficient quality applications received)
• Interviews: TBC

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check.Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 Safer Futures requests no contact from agencies or media sales

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

See the benefits of working for Catch22 here .

We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.