Vice President

BNY Pershing; Greater Manchester; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

BNY Pershing, Manchester, seeks a Vice President – Mutual Funds / Fund Services to lead funds operations across dealing, settlements, onboarding and servicing. You will drive governance, risk controls and service excellence in a highly regulated environment, coordinating with stakeholders in Operations, Technology, Compliance and Client Management.

You will develop high-performing teams, deliver accurate processing, and strengthen client service with a focus on continuous improvement and process

Qualifications

• Senior leadership experience in Mutual Funds, Asset Management Operations, Custody or Fund Services.
• Strong knowledge of mutual fund dealing, settlements and investment operations.
• Experience managing operational teams within regulated financial services.
• Knowledge of fund structures, dealing cycles and settlement processes.
• Strong operational risk and control awareness.
• Experience producing and reviewing MI, KPIs and operational reporting.
• Proven stakeholder management across Operations, Technology, Compliance and Client teams.
• Strong problem-solving and continuous improvement mindset.
• Excellent communication and people leadership capability.
• Transfer Agency, Custody Operations, Share Class Conversions, AML/KYC, Static Data Management, Corporate Actions.
• Operational Change or Transformation projects.

Responsibilities

• Lead Mutual Fund Operations across dealing, settlements and operational servicing activities.
• Manage teams responsible for fund dealing, trade processing, settlements and share class conversions.
• Oversee fund onboarding, account opening and operational support for fund managers and transfer agents.
• Ensure accurate execution of fund orders and settlement activity across multiple markets.
• Act as senior escalation point for operational issues, client queries and fund-related investigations.
• Drive governance, risk management and regulatory compliance across the function.
• Produce and review operational MI, KPIs, KRIs and performance reporting.
• Lead reconciliations, exception management and operational oversight with cross-functional partners.
• Support automation, process optimization and continuous improvement programmes.
• Develop, coach and mentor managers and operational teams.
• Build strong relationships with internal stakeholders and institutional clients.

Skills

Leadership

Mutual Funds

Stakeholder Management

Operational Excellence

Continuous Improvement

Communication

People Leadership

Risk & Controls

Process Optimisation

Change Management

Job description

Funds Operations | Fund Dealing | Custody | Asset Servicing | Leadership

Manchester, UK (Hybrid - 4 days onsite)

BNY Pershing - Wealth Services Platform

About the Company

Join one of the world's leading financial institutions, supporting clients across global markets through market-leading custody, clearing, wealth and asset servicing solutions.

BNY Pershing provides technology-enabled investment services to wealth managers, financial advisers, broker-dealers and institutional clients across EMEA. Operating within a highly regulated environment, the business continues to invest heavily in operational excellence, innovation and leadership development.

About the Role

About the Role

An exciting opportunity has arisen for an experienced Vice President – Mutual Funds / Fund Services to join BNY Pershing's Funds & Custody Operations function.

This is a senior operational leadership role responsible for overseeing Mutual Fund Operations across dealing, settlements, onboarding, and operational servicing activities. You will play a key role in leading high-performing teams, strengthening operational controls, driving service excellence, and ensuring the successful delivery of critical investment servicing activities within a highly regulated financial environment.

The role sits within BNY Pershing's Funds & Custody Operations team, supporting wealth managers, financial advisers, broker-dealers, and institutional clients across the EMEA region. The function provides market-leading custody, fund dealing, settlement, and asset servicing solutions, ensuring the accurate processing, administration, and safeguarding of client assets and investment products.

We're looking for an experienced operational leader with a strong background in Mutual Funds, Fund Services, Custody, Asset Servicing, or Investment Operations who can combine strategic leadership with operational oversight. You will work closely with senior stakeholders across Operations, Technology, Compliance, Financial Crime, and Client Management, while managing teams responsible for delivering accurate, efficient, and controlled investment processes.

The successful candidate will be responsible for driving operational excellence, enhancing governance and controls, supporting transformation initiatives, and building strong relationships across the wider business. This role offers the opportunity to influence the direction of a key operational function while developing people, improving processes, and delivering exceptional outcomes for clients.

What You'll Be Doing

As Vice President you'll be responsible for:

• Leading Mutual Fund Operations across dealing, settlements and operational servicing activities
• Managing teams responsible for fund dealing, trade processing, settlements and share class conversions
• Overseeing fund onboarding, account opening and operational support for fund managers and transfer agents
• Ensuring accurate execution of fund orders and settlement activity across multiple markets
• Acting as senior escalation point for operational issues, client queries and fund-related investigations
• Driving operational control, governance, risk management and regulatory compliance across the function
• Producing and reviewing operational MI, KPIs, KRIs and performance reporting
• Leading reconciliations, exception management and operational oversight activitiesPartnering with Financial Crime, Compliance, Technology and Change teams on strategic initiatives
• Supporting automation, process optimisation and continuous improvement programmes
• Developing, coaching and mentoring managers and operational teams
• Building strong relationships with internal stakeholders, fund managers, custodians and institutional clients

What We're Looking For

We're keen to speak with candidates who have:

• Strong leadership experience within Mutual Funds, Asset Management Operations, Custody or Fund Services
• Excellent knowledge of mutual fund dealing, settlements and investment operations
• Experience managing operational teams within regulated financial services
• Knowledge of fund structures, dealing cycles and settlement processes
• Strong operational risk and control awareness
• Experience producing and reviewing MI, KPIs and operational reporting
• Proven stakeholder management skills across Operations, Technology, Compliance and Client teams
• Strong problem-solving and continuous improvement mindset
• Excellent communication and people leadership capability
• Transfer Agency
• Custody Operations
• Share Class Conversions
• AML / KYC
• Static Data Management
• Corporate Actions
• Operational Change or Transformation projects

Typical Backgrounds

We'd particularly like to speak with professionals currently working within:

• Mutual Fund Operations
• Custody Operations
• Transfer Agency
• Wealth Operations
• Investment Operations
• Securities Operations
• Platform Operations
• Investment Banking Operations
• Fund Accounting Operations

About You

You’ll be a collaborative and commercially aware operational leader who enjoys developing people, improving processes and delivering exceptional operational performance.

You’ll be comfortable operating in a fast-paced, highly regulated investment environment where governance, client service and operational excellence are key priorities.

If you enjoy leading teams, driving change and influencing senior stakeholders, this is an outstanding opportunity to join one of the world's leading investment services organisations.

Applicants must have full, unrestricted right to work in the UK.

Sponsorship is not available now or in the future.