Vice President, POM Product Owner

BNY; Manchester; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Highly competitive compensation

Generous paid leaves

Wellbeing programs

Job summary

A leading global financial services company based in Manchester is seeking a Product Owner to join their Enterprise Custody Services team. This role focuses on defining operating models and optimizing workflows within custody operations. Candidates should have extensive experience in custody operations and a strong knowledge of global custody processes. The company offers competitive compensation and benefits, fostering a culture of accountability and continuous improvement.

Qualifications

• Extensive experience in custody operations, operating model design, or large-scale transformation within financial services.
• Deep understanding of global custody processes, including asset servicing, settlements, cash management, and client reporting.
• Strong analytical and strategic thinking capabilities.

Responsibilities

• Define and implement the target operating model for custody through leveraging AI.
• Design end-to-end custody workflows across trade lifecycle events.
• Lead operating model transformation initiatives, coordinating across various teams.
• Define data ownership, lineage, and quality standards within the custody operating model.
• Act as the central point of coordination across custody operations.

Skills

Extensive experience in custody operations

Understanding of global custody processes

Experience in Agile delivery models

Stakeholder management

Analytical thinking

Operational design

Risk & controls

Tools

Staff Workstation

Job description

Vice President, POM Product Management

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Job Description

We’re seeking a future team member for the role of Product Owner to join our Enterprise Custody Services team. This role is located in Manchester, UK. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

In this role, you’ll make an impact in the following ways:

Operating Model Strategy, Design & Governance

• Define and implement the target operating model for custody through leveraging AI, including process architecture, service boundaries, control frameworks, and governance structures.
• Establish clear ownership models, roles, and accountability across operations, technology, and product teams.
• Standardize global custody processes while incorporating regional regulatory, market, and client nuances.
• Embed governance routines to ensure adherence to the operating model, including performance management, risk oversight, and continuous improvement mechanisms.

Process Optimization & Workflow Integration

• Design end‑to‑end custody workflows across trade lifecycle events, asset servicing, cash processing, and reporting.
• Integrate workflows into strategic platforms (e.g., Staff Workstation and related tooling), ensuring alignment with SLA frameworks and operational priorities.
• Identify inefficiencies, duplication, and control gaps, and drive process re‑engineering initiatives to improve scalability and resilience.
• Leverage automation and data‑driven decisioning to enhance straight‑through processing and reduce manual intervention.

Transformation & Change Delivery

• Lead operating model transformation initiatives, coordinating across operations, technology, product, and risk teams.
• Define transition roadmaps from current state to target state, including milestones, dependencies, and risk mitigation strategies.
• Ensure alignment with regulatory change, market evolution, and client requirements.
• Oversee implementation of new processes and tools, ensuring minimal disruption to business‑as‑usual operations.

Data, Risk & Control Framework

• Define data ownership, lineage, and quality standards within the custody operating model.
• Embed robust risk and control mechanisms across all processes, ensuring compliance with internal policies and external regulations.
• Partner with risk, compliance, and audit teams to ensure transparency and auditability of operational processes.
• Establish metrics and dashboards to monitor operational performance, risk exposure, and service quality.

Stakeholder Management & Leadership

• Act as the central point of coordination across custody operations, product, and technology leadership.
• Drive alignment on priorities, design decisions, and implementation strategies across global teams.
• Provide leadership and direction to cross‑functional pods and working groups delivering operating model initiatives.
• Foster a culture of accountability, standardization, and continuous improvement across the custody organization.

Qualifications

• Extensive experience in custody operations, operating model design, or large‑scale transformation within financial services.
• Deep understanding of global custody processes, including asset servicing, settlements, cash management, and client reporting.
• Proven track record in designing and implementing target operating models across complex, multi‑region organizations.
• Strong knowledge of risk, control, and regulatory frameworks impacting custody services.
• Experience working in Agile or hybrid delivery models, with the ability to drive outcomes across cross‑functional pods.
• Excellent stakeholder management and influencing skills, with the ability to align senior leaders across operations, technology, and product.
• Strong analytical and strategic thinking capabilities, with the ability to translate complex operational challenges into scalable solutions.

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – underrepresented racial and ethnic groups, females, individuals with disabilities, protected veterans.