Head of Fund Operations

bunch.capital; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Remote-friendly hybrid

Global team

Flexible vacation policy

Job summary

bunch is building the operating infrastructure for the next generation of private markets. We are seeking an experienced Head of Fund Operations to lead our Capital Management domain, delivering capital calls, distributions, treasury services and day-to-day fund operations across European markets.

You will oversee managers and senior specialists, scale teams, and partner with Product and Engineering to redesign fund operations, embedding automation and customer-centric service at scale.

Qualifications

• Significant leadership experience within fund administration, private equity, venture capital or another complex financial operations environment.
• Experience leading managers and building high‑performing organisations across multiple teams.
• Strong expertise in fund operations, including capital calls, distributions, investor servicing and treasury processes.
• The credibility to coach experienced operators through complex fund structures, LP agreements and operational challenges.
• A systems mindset with a focus on automation, process design and scalable operating models.
• Experience collaborating with Product and Engineering to improve operational tooling or building technology-enabled services.
• Strong commercial judgement balancing customer experience with operational quality and efficiency.
• Excellent stakeholder management and communication skills across technical and non-technical teams.
• Bias for ownership and solving difficult operational problems.

Responsibilities

• Lead managers and senior operational experts across multiple markets.
• Own operational delivery for capital calls, distributions, treasury operations, investor support and fund-related services.
• Drive operational excellence across quality, efficiency and customer satisfaction.
• Coach experienced fund operations professionals through complex challenges.
• Set priorities, allocate capacity and scale the organisation with growth.
• Partner with Product and Engineering to automate manual work and influence product direction.
• Collaborate with Fund Accounting, Investor Onboarding, Fund Implementations and Customer Success to deliver seamless customer experience.
• Hire, develop and retain exceptional operational talent.
• Lead through ambiguity and ensure consistent execution across teams and markets.

Job description

bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you.

Having recently closed our Series B, we're entering our next phase of growth. We're expanding internationally, launching new products and continuing to automate one of the most complex operational environments in financial services.

We're looking for an experienced operational leader to own our Capital Management domain, leading the teams responsible for delivering capital calls, distributions, treasury operations and ongoing fund operations across multiple European markets.

This isn't a traditional operations leadership role. You'll lead experienced operational teams while partnering daily with Product and Engineering to continuously redesign how fund operations should work.

Your role

As Head of Fund Operations, you'll lead our Capital Management domain, the cross-functional organisation responsible for delivering capital calls, distributions, treasury services and day-to-day fund operations across our European markets.

You'll lead experienced managers and senior specialists, helping them scale high-performing teams while continuously improving service quality, efficiency and customer experience.

Together with your Product Manager and Engineering Manager, you'll shape the future of fund operations, balancing operational excellence with product innovation.

You'll be responsible for:

• Leading managers and senior operational experts across multiple markets.

• Owning operational delivery for capital calls, distributions, treasury operations, investor support and fund-related operational services.

• Driving operational excellence across quality, efficiency, customer satisfaction and scalability.

• Coaching experienced fund operations professionals through complex operational, legal and fund-specific challenges.

• Setting clear priorities, allocating capacity and ensuring your organisation scales alongside company growth.

• Partnering closely with Product and Engineering to automate manual work, improve internal tooling and influence product direction.

• Working cross-functionally with Fund Accounting, Investor Onboarding, Fund Implementations and Customer Success to deliver a seamless customer experience.

• Hiring, developing and retaining exceptional operational talent.

• Leading through ambiguity, resolving escalations and ensuring consistent execution across multiple teams and markets.

About you

We're looking for someone who combines deep operational expertise with outstanding leadership.

You’ll likely have:

• Significant leadership experience within fund administration, private equity, venture capital or another complex financial operations environment.

• Experience leading managers and building high‑performing organisations across multiple teams.

• Strong expertise in fund operations, including capital calls, distributions, investor servicing and treasury processes.

• The credibility to coach experienced operators through complex fund structures, LP agreements and operational challenges.

• A systems mindset. You naturally think about automation, process design and scalable operating models.

• Experience working closely with Product and Engineering teams to improve operational tooling or strong interest in building technology‑enabled services.

• Strong commercial judgement with the ability to balance customer experience, operational quality and efficiency.

• Excellent stakeholder management and communication skills across technical and non-technical teams.

• A bias for ownership. You enjoy solving difficult operational problems and helping teams succeed.

Why this role is unique

This is one of the most impactful operational leadership roles at bunch.

You’ll help define how fund operations should look in five years, not just how they’re run today.

You’ll lead exceptional operational talent, shape product strategy alongside Engineering and Product leadership, and build the operating model that supports our next stage of international growth.

If you’re excited about combining operational leadership, technology and deep domain expertise to transform private markets infrastructure, we’d love to hear from you.

Workplace & Benefits

• Competitive salary plus equity

• Customizable benefits package (wellbeing, sport, mobility, food, and more)

• 28 days of vacation, plus 2 company days and local public holidays

• Remote‑flexible hybrid (3 days/week in office)

• Up to 4 remote calendar weeks a year

• Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best‑in‑class in their domains

Hiring process

1. People Team Interview (30 min) – Meet us & check initial fit

2. Hiring Manager Interview (45 min) – Collaboration, ownership, and culture

3. Case Interview & team fit interview (90 min) – Collaborative problem-solving

4. Onsite assessment centre, incl. additional team and stakeholder meetings (1 full day in Berlin at our HQ)

5. Reference calls

About bunch

bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose‑built for private markets heading toward $32 trillion in Assets Under Management.

We’ve 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it.

At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants.

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