Vetting & Onboarding Administrator

Serco Limited; Knowsley; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

Serco Limited in Liverpool is seeking an Onboarding & Vetting Administrator to ensure a smooth, compliant experience for every new starter. You will manage onboarding and vetting processes, ensuring regulatory compliance and a positive first impression.

We value strong administrative skills, interest in HR, onboarding, or compliance, and the ability to work in a fast-paced environment within a hybrid (2-3 days from home) setup.

Qualifications

• Strong administration experience with high attention to detail.
• Experience using multiple systems and managing data accurately.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Excellent communication across different channels.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Process security clearances including BPSS, UKSV, Home Office, and MOJ checks.
• Coordinate criminal record checks and guidance on legislation.
• Verify right to work and assist visa processes per UKVI requirements.
• Set up and monitor Occupational Health checks.
• Manage onboarding activities including offers and contracts.
• Check documentation and data accuracy to prevent delays.
• Liaise with internal and external stakeholders such as UKSV, DBS, Home Office.
• Verify identification and obtain employment references.
• Maintain and update vetting and HR systems.
• Respond to queries from employees, managers, external partners.
• Ensure processes meet compliance and GDPR standards.
• Support data accuracy through regular file audits and data cleansing.

Skills

Strong administration experience

Data accuracy across systems

Microsoft Office proficiency

Excellent communication

Prioritising workload

Tools

Microsoft Office Suite

Job description

Location: Liverpool / Hybrid (2-3 days from home)
£24,500 - pro rata
Fixed Term - 12 Months Contract

Make a difference from day one

At Serco, we deliver vital public services across the UK and beyond. We're looking for an Onboarding & Vetting Administrator to join our team, playing a key role in ensuring a smooth, compliant, and positive experience for every new starter.

This is a great opportunity for someone with strong administrative skills and an interest in HR, onboarding, or compliance.

What you'll be doing

You'll be responsible for managing onboarding and vetting processes, ensuring compliance with regulatory requirements while delivering a seamless experience for new employees.

Key responsibilities include:

• Processing security clearances including BPSS, UKSV, Home Office, and MOJ checks
• Coordinating criminal record checks and supporting managers with legislation guidance
• Verifying right to work and supporting visa processes in line with UKVI requirements
• Setting up and monitoring Occupational Health checks
• Managing onboarding activities, including issuing employment offers and contracts
• Checking documentation and data accuracy to prevent delays
• Liaising with internal stakeholders and external bodies such as UKSV, DBS, and Home Office teams
• Verifying identification and obtaining employment references
• Maintaining and updating vetting and HR systems
• Responding to queries from employees, managers, and external partners
• Ensuring all processes meet compliance and GDPR standards
• Supporting data accuracy through regular file audits and data cleansing

What you'll need to succeed

We're looking for someone organised, detail-focused, and confident working in a fast-paced environment:

• Strong administration experience with high attention to detail
• Experience using multiple systems and managing data accurately
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Excellent communication skills across different channels
• Ability to prioritise workload and meet deadlines

This role requires BPSS clearance. You can start once baseline clearance is obtained (includes a basic criminal record check).

Desirable:

• Knowledge of UK right to work and visa processes
• Understanding of vetting and screening procedures
• Experience in HR, recruitment, or onboarding administration

Why Serco?

• Be part of a team that supports essential public services
• Gain experience in HR, onboarding, and compliance processes
• Opportunities for career development and progression
• Flexible and supportive working environment