Vetting & Onboarding Administrator

Serco; Liverpool; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Serco in Liverpool offers a hybrid-working Onboarding & Vetting Administrator role on a 12-month fixed-term contract. You will manage onboarding and vetting processes, ensuring compliance with BPSS, Home Office, UKVI, and GDPR, while delivering a smooth employee experience.

You will coordinate background checks, verify right-to-work, and support visa processes, aiming to maintain accurate HR records and strong stakeholder engagement.

Qualifications

• BPSS clearance preferred or required.

Responsibilities

• Process onboarding and vetting tasks ensuring regulatory compliance.
• Coordinate criminal record checks and support UKVI visa processes.
• Verify right to work and manage immigration-related documentation.
• Set up and monitor occupational health checks where required.
• Issue offers and employment contracts, and manage onboarding timelines.
• Maintain accurate records in HR systems and respond to stakeholder queries.
• Ensure GDPR compliance and conduct regular data cleansing.

Skills

Administration

Data accuracy

Communication

Time management

Tools

Microsoft Office Suite

Job description

Location: Liverpool / Hybrid (2–3 days from home)

£24,500 - pro rata

Fixed Term - 12 Months Contract

Make a difference from day one

At Serco, we deliver vital public services across the UK and beyond. We’re looking for an Onboarding & Vetting Administrator to join our team, playing a key role in ensuring a smooth, compliant, and positive experience for every new starter.

This is a great opportunity for someone with strong administrative skills and an interest in HR, onboarding, or compliance.

What You’ll Be Doing

You’ll be responsible for managing onboarding and vetting processes, ensuring compliance with regulatory requirements while delivering a seamless experience for new employees.

Key Responsibilities Include

• Processing security clearances including BPSS, UKSV, Home Office, and MOJ checks


• Coordinating criminal record checks and supporting managers with legislation guidance


• Verifying right to work and supporting visa processes in line with UKVI requirements


• Setting up and monitoring Occupational Health checks


• Managing onboarding activities, including issuing employment offers and contracts


• Checking documentation and data accuracy to prevent delays


• Liaising with internal stakeholders and external bodies such as UKSV, DBS, and Home Office teams


• Verifying identification and obtaining employment references


• Maintaining and updating vetting and HR systems


• Responding to queries from employees, managers, and external partners


• Ensuring all processes meet compliance and GDPR standards


• Supporting data accuracy through regular file audits and data cleansing

What You’ll Need To Succeed

We’re looking for someone organised, detail-focused, and confident working in a fast-paced environment:

• Strong administration experience with high attention to detail


• Experience using multiple systems and managing data accurately


• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)


• Excellent communication skills across different channels


• Ability to prioritise workload and meet deadlines

This role requires BPSS clearance. You can start once baseline clearance is obtained (includes a basic criminal record check).

Desirable

• Knowledge of UK right to work and visa processes


• Understanding of vetting and screening procedures


• Experience in HR, recruitment, or onboarding administration

Why Serco?

• Be part of a team that supports essential public services


• Gain experience in HR, onboarding, and compliance processes


• Opportunities for career development and progression


• Flexible and supportive working environment

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.


• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).