Veterinary Receptionist — Pet-First Care & Growth Path

CVS Veterinary Group; Milton Keynes; On-site; GBP 11,000 - 14,000; Full time

Benefits offered by this job

National Minimum Wage salary

Five weeks' annual leave

Long Service Award

Staff discount on Vet bills

Animed Direct discount

Employee Assistance Programme

Receptionist career pathway

Job summary

CVS Vets is seeking a Veterinary Receptionist for Greensands Veterinary Centre in Milton Keynes. You will handle calls, book appointments, greet clients, and process insurance forms while delivering friendly, professional service.

Experience in a veterinary reception is ideal; strong teamwork, empathy, and computer skills are required. A supportive practice with development opportunities awaits.

Qualifications

• Previous reception experience is essential.
• Strong customer service and communication skills are required.
• Ability to work well in a team and remain empathetic with clients.

Responsibilities

• Manage incoming calls and book appointments efficiently.
• Respond to queries via phone, email, and in person with professionalism.
• Greet and register new clients, ensuring a warm welcome.

Skills

Reception experience

Customer service

Communication

Teamwork

Empathy

Tools

Microsoft Office

CRM software

Job description

CVS Vets is seeking a Veterinary Receptionist for Greensands Veterinary Centre in Milton Keynes. You will handle calls, book appointments, greet clients, and process insurance forms while delivering friendly, professional service.

Experience in a veterinary reception is ideal; strong teamwork, empathy, and computer skills are required. A supportive practice with development opportunities awaits.