Veterinary Receptionist – Part Time

Vets Now; Preston; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dedicated team at a leading emergency pet care provider as a Part-Time Veterinary Receptionist. In this role, you'll be the first point of contact for clients during critical moments, providing compassionate support and managing administrative tasks. With a flexible working pattern and a range of benefits including a cash health plan, generous leave, and professional development opportunities, this position offers a rewarding experience in a caring environment. Embrace the chance to make a meaningful impact in the lives of pets and their owners while enjoying a supportive workplace culture.

Benefits

7 weeks pro rata annual leave

Birthday as a paid day off

Cash Health Plan

Discounts and cashback with retailers

CPD allowance

Paid CPD hours

Family-friendly policies

UK Standard Pension contributions

Discounted staff pet care

Paid volunteering days

Qualifications

• Strong communication skills to support clients in emergencies.
• Experience in administrative tasks within a busy environment.

Responsibilities

• Serve as the first point of contact for clients in emergency situations.
• Manage administrative duties to ensure smooth clinic operations.
• Provide support and information to clients needing assistance.

Skills

Client Communication

Administrative Skills

Customer Service

Financial Transactions Handling

Job description

Part Time Veterinary Receptionist

£12.21ph plus benefits

Company Overview

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Preston.

Role Responsibilities

• First point of contact:
  • Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
• Administration:
  • Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
  • Providing updates to veterinary staff about patients enroute or clients requiring assistance.
• Client Support:
  • Be a friendly and reassuring presence, offering support and information when clients need it most.
  • Act as a liaison between clients and veterinary professionals.

Working pattern

Week 1: Monday from 19:00 to 23:00, Saturday from 12:00 to 18:00 and Sunday from 09:00 to 18:00

Week 2: Wednesday from 19:00 to 23:00

Week 3: Monday from 19:00 to 23:00, Saturday from 18:00 to 00:00 and Sunday from 18:00 to 00:00

Week 4: Friday from 19:00 to 23:00

Plus, a fair share of bank holidays.

Why Join Us?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.