Veterinary Receptionist (Part-Time)

IVC Evidensia; Dartford; On-site; GBP 18,720 - 22,880; Part time

Benefits offered by this job

6.6 weeks annual leave and birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Wellbeing initiatives

Professional development opportunities

Rewards through Reward Gateway

Pension scheme

Discounted staff pet care

Job summary

A veterinary services provider in Dartford is seeking a dedicated Veterinary Receptionist / Client Care Advisor. This part-time role focuses on providing exceptional service to clients and their pets, requiring strong organisational and communication skills. The successful applicant will enjoy benefits such as 6.6 weeks of annual leave and ongoing professional development opportunities.

Qualifications

• Proactive and detail-oriented with the ability to remain composed under pressure.
• Strong commitment to outstanding customer service.
• Desirable experience within the animal care sector.

Responsibilities

• Welcome clients and their pets with professionalism.
• Manage appointments and client communications.
• Contribute to the smooth operation of the practice.

Skills

Organisational skills

Customer service

Communication skills

Computer proficiency

Tools

Word

Excel

Outlook

Job description

Overview

Easipetcare is seeking a dedicated and organised Veterinary Receptionist / Client Care Advisor to join our team. This role offers a rewarding opportunity to contribute to a professional and compassionate environment, supporting both clients and their pets with exceptional service.

What does the role involve?

Key responsibilities include welcoming clients and their pets with professionalism and warmth, managing appointments and client communications efficiently, and contributing to the smooth operation of the practice. Proficiency with computer software such as Word, Excel, and Outlook is required.

About The Rota

The position is for 32 hours per week, with Wednesdays off. You\'ll be required to work Saturday mornings on a one-in-three rota basis, with time given back in lieu.

Our ideal candidate

We are looking for an individual who is proactive, highly organised, and detail-oriented. The ability to remain composed and professional under pressure, combined with excellent communication skills, is essential. The successful candidate will demonstrate flexibility, adaptability, and the capacity to work effectively both independently and as part of a team. While experience within the animal care sector is desirable, a strong commitment to outstanding customer service is paramount.

More about us

Easipetcare offers a competitive benefits package, including 6.6 weeks of annual leave plus your birthday off, enhanced family-friendly policies including maternity and paternity pay, a cycle to work scheme, and wellbeing initiatives. The role also includes access to ongoing professional development through the IVC Evidensia Academy, Reward Gateway benefits offering discounts and cashback at numerous retailers, a pension scheme, and discounted staff pet care.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave (FTE) and birthday leave
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Wellbeing initiatives
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – rewards and discounts via Reward Gateway
• Pension scheme
• Discounted staff pet care

Salary: £20,800 per year

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider

Industries

• Veterinary Services