Veterinary Coordinator

Blue Cross UK; Exeter; On-site; GBP 11,700 - 13,000; Part time

Benefits offered by this job

38 days holiday rising to 43 with service

Health cash plan

Life assurance

Continuing Professional Development support

20% discount on Pet Plan pet insurance

Job summary

Blue Cross UK is seeking a Veterinary Coordinator to lead veterinary care in our Rehoming & Fostering Services in Exeter. The role focuses on enhancing pet welfare and ensuring efficient rehoming processes. Candidates should have strong veterinary practice knowledge and excellent communication skills, ready to work collaboratively within our dedicated team.

Qualifications

• Experience of working in a veterinary practice or a similar animal rescue environment.
• Strong communication skills with the ability to engage with multiple stakeholders.
• Excellent organization skills with the ability to ‘spin many plates’ and prioritize workload.

Responsibilities

• Oversee veterinary care linked to Centre services.
• Make welfare-focused decisions in the rehoming process.
• Work with other Veterinary Coordinators to ensure consistency and efficiency.

Skills

Communication

Animal welfare knowledge

Veterinary practice experience

Education

Vet Nursing, Pet Hospital Assistant or SQP qualifications

Job description

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Department: Rehoming & Fostering Services

Application Deadline: 1 June 2025

Department: Rehoming & Fostering Services

Location: Devon

Compensation: £11,700 - £13,000 / year

Description

Contract: Permanent, part time (3 days per week)
Salary: £23,400 - £26,000 FTE per annum (£11,700 - £13,000 for 18.75 hours)
Location: Exeter EX2 8ED
Closing date: Sunday 1 June 2025
Interview date: Wednesday 11 June 2025

We’re recruiting a Veterinary Coordinator for our Rehoming & Fostering team at our rehoming, advice & behaviour unit in Devon! Our Veterinary Coordinators ensure our clinical standards and veterinary interventions are consistently applied across our service offerings at our centres, leading to more efficient and cost-effective solutions.

More about the role

At our Rehoming, advice & behaviour unit in Devon, our foster-based care and Home Direct Scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same.

As a Veterinary Coordinator you will oversee the provision of all veterinary care linked to your Centre services, working with our Veterinary Specialist and other Veterinary Coordinators across the Rehoming and Fostering network to ensure consistency of approach and potential economies of scale. The process of rehoming a pet has three key stages from admitting the pet through to adoption and continually ensuring spaces are refilled. You will be responsible for providing veterinary interventions for all these stages.

This role will be a driving force in ensuring our veterinary interventions are efficient, so we can reduce un-necessary delays in a pet’s rehoming journey and make sure that pet welfare is at the heart of everything we do. You will do this by making pragmatic, welfare focused decisions reaching out to other Veterinary Coordinators and subject matter experts when required.

Working pattern

This is a part time role working on the following fixed working pattern.

Week 1 – Monday & Wednesday
Week 2 – Monday, Wednesday & Thursday

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.

About you

You will have an excellent knowledge of veterinary practice by working in a similar animal rescue or clinical environment. In addition, you will be passionate about pet welfare and motivated by sharing your knowledge and providing good, sound, and pragmatic advice to others. You will also have experience of assessing pets, ensuring that any behavioural issues are taken into account when considering medical interventions. Your advice and approach will be evidence based, welfare focused and in line with Blue Cross Clinical guidelines and standard operating procedures.

You will enjoy building relationships not just internally but externally, being confident to work with a range of people such as other vets/vet nurses, volunteers, team members and members of the public. Communication and consistency of approach is really important, so you should be comfortable nurturing face to face local relationships as well as at a national level.

We don’t ‘rest on our laurels’ at Blue Cross so you should enjoy continually looking for improvements, seeking opportunities to make our pet veterinary approach as efficient as we can, without compromising pet welfare. You will enjoy working with your colleagues who care for the pets and provide adoption and admission support and be open to take onboard their ideas for improving the services we provide.

Knowledge, skills, and experience

• Experience of working in a veterinary practice or a similar animal rescue environment with a good understanding of shelter medicine principles.
• Demonstrable experience and competence in handling and working with a range of species.
• A good knowledge of animal welfare and health & safety practices and legislation.
• A good understanding of infectious and zoonotic diseases and biosecurity, including how to prevent, treat and manage outbreaks.
• Able to articulate and have experience of unique challenges faced by managing cases of pets who are owned verses unowned animals in a rehoming setting.
• Strong communication skills with the ability to engage with multiple stakeholders and adapt approach depending on the audience and topic, always retaining diplomacy and tact.
• Excellent organisation skills with the ability to ‘spin many plates’ and prioritise workload.
  

It would be great (but not essential) if you also had:

• Vet Nursing, Pet Hospital Assistant or SQP qualifications.
• Experience of dealing with potential new owners who are taking on a pet with ongoing clinical conditions.
• Experience of working within Clinical/Veterinary guidelines and regulations.
• Understanding and experience of working with pets in a stressful environment and the impact this can play in case management.
• Experience of financial/budget management with a focus on cost savings and efficiencies.
  

How to apply

Click the apply button below and complete the online application process before the closing date on Sunday 1 June 2025.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers
  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

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