Operations Support Administrator

Magna Housing Ltd; Dorchester; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Company sick pay

Pension matched up to 8%

Learning and Development opportunities

Mileage and Agile working

Paid day a year to volunteer

Employee assistance & Health Care Cash Plan

Discounts on entertainment and shopping

Progressive annual leave entitlement

Job summary

A leading company seeks an Operations Support Administrator to provide crucial administrative support within a dedicated team. The position entails ensuring data accuracy, managing customer interactions, and fostering collaboration. This role is ideal for candidates with strong IT and communication skills, offering a competitive salary and a supportive work environment.

Qualifications

• Experience in a fast-paced environment.
• Keen eye for detail and collaboration with customers.
• Self-motivated and enthusiastic.

Responsibilities

• Provide administrative support for Building Safety and Compliance.
• Manage customer contact efficiently.
• Process data for payments and assist in new IT implementation.

Skills

IT skills

Communication

Interpersonal skills

Problem solving

Job description

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This range is provided by Magna Housing Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Magna Housing Ltd

Operations Support Administrator (Data and Reporting)

• 37 hours per week.
• Home based with occasional travel to Magna-Dorchester.
• 12 Months Fixed Term Contract.
• Closing date for applications: 04.07.25 (Midday)

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role & what you take care of:

(Role known internally as Operations Support Associate)

We are seeking a proactive and enthusiastic Operations Support Administrator to become part of our dedicated team of Building Safety and Compliance professionals. In this position, you will play a vital role in providing administrative support to ensure efficient, accurate, and reliable data processing. Our primary objective is to manage all customer interactions promptly and effectively, ensuring that each contact delivers an exceptional experience from the beginning.

• Facilitate administrative support and foster team collaboration to ensure efficient, accurate, and reliable data processing.
• Ensure all customer contact is managed and responded to promptly, guaranteeing that customers receive the best experience at the appropriate time, on the first interaction.
• Process and collate data for payments to suppliers, contractors, and staff. Assist in the implementation of new IT systems and work practices, while compiling and preparing statistics as required.
• A full Job profile is attached to this advert.

What you need to be successful:

• Experience in working in a fast-paced environment with great IT, communication, and interpersonal skills.
• A keen eye for detail and able to problem solve through collaboration with customers and colleagues.
• Capability to work on your own (working from home) whilst remaining a team player.
• Be self-motivated, ambitious, and ready to take on tasks with enthusiasm and determination.

Applicants with transferable skills are encouraged to apply.

We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

We offer:

• Company sick pay
• Pension matched up to 8%.
• Learning and Development.
• Mileage and Agile working
• Paid day a year to volunteer.
• Wellbeing Portal and Colleague Voice.
• Rental / Stamp Duty Loan and Credit Union.
• Employee assistance & Health Care Cash Plan.
• Discounts on entertainment, high street shops and grocery shopping.
• Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.

Our full range of benefit details can be viewed on our website under each vacancy.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Lead at: [e-mail] or by mobile: [phone]

To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert.

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative and General Business

• Industries

  Non-profit Organizations, Housing and Community Development, and Housing Programs

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