Veterinary Care Assistant / Client Care Advisor

Vets for Pets; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading veterinary practice in Sydenham as a Veterinary Care Assistant / Client Care Advisor. This role offers a chance to work in a state-of-the-art facility while providing excellent care to animals and clients. Ideal for those looking to progress into a student nurse role. Enjoy a supportive environment and attractive benefits including 28 days holiday, pension scheme, and exclusive discounts.

Benefits

28 days holiday per annum

Pension scheme

Cycle to work scheme

No OOH duties

Exclusive discounts

Qualifications

• Experience in animal handling and supporting the veterinary team in clinical tasks.

Responsibilities

• Assist with non-clinical duties to support the smooth running of the practice.
• Support the clinical care of animals.

Skills

Empathy

Communication

Customer Service

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant / Client Care Advisor to join our Sydenham Vets for Pets practice!

About the Practice

Our practice is bright, spacious, air-conditioned, and purpose-built to industry-leading standards, equipped with state-of-the-art facilities including digital X-ray and an in-house laboratory.

Role Responsibilities

1. CCA duties: Assist colleagues with non-clinical duties to support the smooth running of the practice and ensure the highest standard of patient care.
2. VCA responsibilities: Support the clinical care of animals, requiring a high standard of animal care skills and experience.

This role is an excellent opportunity for someone looking to progress into a student nurse role in the future.

Work Schedule

This role involves working 25 to 30 hours per week across 5 days, including 1 in 2 weekends.

Candidate Attributes

• Empathetic, passionate about the industry, and compassionate about animal care; committed to delivering excellent service for animals and clients.
• Experience in animal handling and supporting the veterinary team in clinical tasks.
• Strong communication and customer service skills, with reception and front-of-house responsibilities.

Benefits

Join a dynamic team dedicated to high standards. We offer a supportive and friendly environment, career development opportunities, and an attractive benefits package including:

• 28 days holiday per annum, including birthday and pro-rata bank holidays
• Pension scheme
• Cycle to work scheme
• No OOH duties
• Exclusive discounts including 20% off at Pets at Home, The Groom Room, and the Vet Group

Location

SE26 4PU

Our Values

Pets see people without bias or discrimination. Inspired by pets, we value and respect diversity in all its forms. We encourage authenticity and welcome candidates whose skills and values can contribute uniquely to our team.