Veterinary Care Assistant - Walton-On-Thames

Pets at Home Limited; Walton-on-Thames; Sur place; GBP 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Pension

Career development

Holiday allowance

Résumé du poste

Pets at Home Limited is seeking a Veterinary Care Assistant to join Walton on Thames Vets for Pets. The role is full-time, 40 hours per week, with 1 in 4 Saturdays on reception and a day off in lieu.

You will greet clients and their pets, support clinical and non-clinical tasks, and help maintain a calm, friendly, high-quality service. The role offers staff discounts, pension, and ongoing development opportunities.

Qualifications

• You are the friendly and welcoming face for the client and their pets.
• You stay up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients' needs.
• Your enthusiasm and love of pets shine in your role.

Responsabilités

• Assist colleagues with both clinical and non-clinical duties to support smooth running of the practice.
• Provide the best standard of patient care and customer service.
• Assist with reception duties, including Saturdays on a 1 in 4 rota.

Connaissances

Customer service

Description du poste

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Walton on Thames Vets for Pets practice. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. You will assist all colleagues with both clinical and non-clinical duties to support smooth running of the practice and provide the best standard of patient care. Ideal for a current VCA looking to potentially progress. This is a Full-Time role working 40 hours per week, including 1 in 4 Saturdays on reception, with a day off in lieu. If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. The attributes required:

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients' needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. The salary for this role is from 12.71 per hour.