Venue Tech & Systems Lead – Operations & Security

ABBA Voyage; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

ABBA Voyage in London is seeking a Senior Technical Manager, Business Systems to bridge production and operations, owning venue-wide technology and ensuring the integrity and resilience of the infrastructure supporting our shows.

You will lead maintenance, testing and upgrades of show tech—networking, CCTV, ePOS, lighting control, audio-visual systems—and act as on-site authority to deliver a flawless audience experience across performances.

Qualifications

• Senior tech leadership in large venues or touring environments.
• 5+ years fault-finding in large-scale network architectures.
• Strong PCI DSS compliance knowledge.
• Experience leading complex installations and projects.
• Ability to translate technical issues for non-technical stakeholders.
• Understanding UK Health & Safety laws and technical drawings.

Responsibilities

• Own venue-wide technology lifecycle and repairs.
• Develop roadmaps for existing infrastructure and systems.
• Lead site network architecture, firewalls, CCTV, and Wi-Fi.
• Ensure PCI DSS compliance for secure payments and data.
• Maintain accurate labelling and as-built schematics.
• Oversee vendor relationships and SLAs.
• Manage technical roadmap with minimal show disruption.
• Act as Technical Manager on Duty when needed.
• Lead capital projects and system upgrades.

Skills

Production expertise

Technical authority

PCI DSS security

Leadership

Problem solving

Communication

Safety compliance

Education

CS/IT degree

Tools

Q-Sys

Madmapper

ETC Paradigm

ETC EOS Nomad

Job description

ABBA Voyage in London is seeking a Senior Technical Manager, Business Systems to bridge production and operations, owning venue-wide technology and ensuring the integrity and resilience of the infrastructure supporting our shows.

You will lead maintenance, testing and upgrades of show tech—networking, CCTV, ePOS, lighting control, audio-visual systems—and act as on-site authority to deliver a flawless audience experience across performances.