Venue Experience & Operations Assistant

Make Venues; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Health cover

Matched pension contributions up to 8%

Life assurance

Job summary

Make UK’s Broadway House venue in Westminster is seeking a Venues Support Assistant to join the Operations team. You’ll help run meetings, events and day-to-day venue services, ensuring a great client experience. The role covers setting up rooms, AV support, catering and reception tasks across a busy venue.

You’ll be part of a hands-on team, with training provided. The position requires a flexible schedule (5 days out of 7, 8-hour shifts 7:45am–9:00pm) including some Saturdays, and a commitment

Qualifications

• Customer-focused with clear communication and a positive attitude.
• Able to work as part of a team and contribute to a busy venue.
• Organised and detail-oriented with a can-do approach.

Responsibilities

• Set up meeting and conference rooms to required specifications for events.
• Refresh and clear rooms for next sessions; maintain cleanliness of venues.
• Greet clients and provide AV support; assist catering and reception teams.

Skills

Customer service

Team player

Organisation

Flexibility

Attention to detail

Professional appearance

Calm under pressure

Tools

AV equipment handling

Job description

Make UK’s Broadway House venue in Westminster is seeking a Venues Support Assistant to join the Operations team. You’ll help run meetings, events and day-to-day venue services, ensuring a great client experience. The role covers setting up rooms, AV support, catering and reception tasks across a busy venue.

You’ll be part of a hands-on team, with training provided. The position requires a flexible schedule (5 days out of 7, 8-hour shifts 7:45am–9:00pm) including some Saturdays, and a commitment