Venue Coordinator

Aegeurope; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid work

Flexible start times

Job summary

AEG Europe at The O2 in London is seeking a dedicated Venue Coordinator to join the Venue Management team. You will help coordinate day-to-day administration behind hundreds of live events, ensuring information and communications are organised and distributed on time.

Primarily an administration and coordination role, the position suits someone who thrives on organising multiple priorities and ensuring nothing falls through the cracks.

Qualifications

• Experience in a venue, events, hospitality or fast-paced operational environment.
• Strong administration skills including diary management, travel bookings, and meeting coordination.
• Experience coordinating multiple stakeholders and distributing operational documentation and event information.

Responsibilities

• Provide administrative support to Venue Management and Production teams to keep events and projects running smoothly.
• Manage shared documentation, duty rotas, promoter packs, briefing materials and event communications.
• Organise and chair weekly coordination meetings, take minutes and track actions through to completion.
• Act as a key point of contact for internal requests, arena access, site visits and venue tours.
• Provide executive support to the Venue Director, including diary management, travel bookings, expenses and meeting administration.
• Coordinate event accreditation and help manage access requirements for shows and special events.
• Raise purchase orders, maintain records and support contractor administration.

Skills

Administration

Coordination

Stakeholder management

Diary management

Microsoft Office

Communication

Tools

Outlook

Excel

SharePoint

Teams

Job description

Looking for your next events coordination role at one of the world's most iconic entertainment venues?

Want to join an employer recognised as one of The Sunday Times' Best Places to Work?

We're looking for a Venue Coordinator to join The O2's Venue Management team.

This role sits at the heart of venue operations, helping to coordinate the day-to-day administration behind hundreds of live events each year. You'll support the teams responsible for delivering world-class shows, experiences and special events, ensuring information, documentation and communication are organised, accurate and distributed at the right time.

While there will be opportunities to be involved operationally, this is primarily an administration and coordination role, making it ideal for someone who enjoys keeping people organised, managing multiple priorities and ensuring nothing falls through the cracks.

This opportunity doesn't come around often and is a fantastic time to join The O2 as it approaches its 20th birthday year.

What You'll Be Doing

Supporting Venue Operations

• Provide administrative support to the Venue Management and Production teams, helping to keep events and projects running smoothly.
• Manage shared documentation, duty rotas, promoter packs, briefing materials and event communications.

Coordinating Information & Meetings

• Organise and chair weekly coordination meetings, take minutes and track actions through to completion.
• Act as a key point of contact for internal requests, arena access, site visits and venue tours.

Supporting Senior Stakeholders

• Provide executive support to the Venue Director, including diary management, travel bookings, expenses and meeting administration.
• Manage busy inboxes and ensure key information is communicated quickly and accurately.

Event Planning & Accreditation

• Coordinate event accreditation and help manage access requirements for shows and special events.
• Support event planning meetings and assist with VIP experiences, venue visits and other event activity.

Administration & Financial Support

• Raise purchase orders, maintain accurate records and support contractor administration.
• Ensure event documentation is well organised, up to date and available to the relevant teams when needed.

What We're Looking For

• Experience working in a venue, events, hospitality, entertainment or other fast-paced operational environment.
• Strong administration experience, including diary management, travel bookings, expenses and meeting coordination.
• Experience coordinating multiple stakeholders, departments or external partners simultaneously.
• Experience preparing, managing and distributing operational documentation, schedules, briefing packs or event information.
• Experience organising meetings, taking accurate minutes and tracking actions through to completion.


• Excellent attention to detail with the ability to maintain accurate records, documentation and data.


• Strong Microsoft Office skills, particularly Outlook, Excel, Word, Teams and SharePoint.


• Ability to manage multiple priorities, meet deadlines and remain organised in a fast-moving environment.


• Confidence communicating professionally with senior stakeholders, contractors, clients and internal teams.

Ready to Apply?

If you're highly organised, thrive in a fast-paced environment and are looking for an opportunity to build a career behind the scenes at one of the world's busiest entertainment venues, we'd love to hear from you.

Where:

You’ll be based at The O2, Peninsula Square, London SE10 0DX. We work four days in the office and one day at home. We offer flexible start and end times and welcome flexible working conversations.

About AEG

Want to find out why our employees love working at AEG? Click here: https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.