Vendor Relationship Manager

Capital One; Nottingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Join a leading financial technology company as a Vendor Relationship Manager in Nottingham. You'll oversee key supplier relationships, ensuring compliance and performance while collaborating with various teams. This permanent role offers a hybrid working model and opportunities for career progression.

Benefits

Pension

Bonus

Private Medical Insurance

Flexible Benefits

Qualifications

• Relevant Vendor Relationship Management experience with proven results.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage key supplier relationships and undertake activities across the supplier lifecycle.
• Collaborate with SMO peers, Risk and Governance teams, and Sourcing functions.

Skills

Communication

Stakeholder Management

Risk Management

Vendor Relationship Management

Job description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Vendor Relationship Manager

About this role:

This is an exciting opportunity to join Capital One’s UK Supplier Management Office (SMO). We have roles available in Vendor Relationship Management.

Our Supplier Management Office manages the entire Third Party lifecycle for Capital One in the UK, including sourcing, contracting, and ongoing supplier/vendor relationship management.

You will manage assigned third-party suppliers, supporting business stakeholders by overseeing the relationship to ensure a stable supply chain.

You’ll join a team of passionate Supply Chain Vendor Relationship professionals who value and understand the importance of every part of the Supply Chain process.

What you’ll do:

1. Manage key supplier relationships and undertake activities across the supplier lifecycle (Due Diligence, Selection, Contracting, Onboarding, Monitoring, Offboarding).
2. Collaborate with SMO peers, Risk and Governance teams, and Sourcing functions.
3. Serve as the primary contact for your suppliers and internal stakeholders, maintaining effective communication and governance.
4. Develop detailed knowledge of your suppliers’ business to build credibility and deliver optimal service.
5. Work with internal clients to understand issues and improvement opportunities, facilitating discussions with suppliers.
6. Gain market knowledge to evolve relationships and support category strategies.
7. Manage contracts in coordination with legal teams, including amendments and renewals.
8. Ensure performance, risk, and compliance with Capital One’s Third Party Management policy.
9. Travel to various sites as required.

What we are looking for:

1. Relevant Vendor Relationship Management experience with proven results.
2. Excellent communication and stakeholder management skills.
3. Risk management experience, with an eye for detail and compliance.
4. Contracting experience, working with legal teams on agreements.
5. Ability to build strong relationships internally and externally.
6. Team-oriented mindset aligned with collaborative culture.
7. Passion for Vendor Relationship Management and continuous development.

Location and Working Style:

This is a permanent position based in Nottingham with a hybrid working model (3 days in the office: Tuesdays, Wednesdays, Thursdays).

Flexible working arrangements are available.

What’s in it for you:

• Contribute to a transformative organization.
• Opportunities for career progression and development through Capital One University.
• Competitive benefits including pension, bonus, holiday, private medical insurance, and flexible benefits.
• Modern workspaces with amenities like gyms, restaurants, and relaxation rooms.

Our Recruitment Approach:

We value diversity and inclusion, striving for fair and accessible recruitment. We partner with organizations supporting diverse talent and offer internal networks and support groups.

If you need accommodations during the application process, contact [e-mail]. For technical support, email [e-mail].

About Capital One:

We are building a leading technology-driven financial company committed to innovation, simplicity, and customer success. Our environment fosters collaboration, respect, and shared values, aiming to change banking for good.