Vendor Quality Manager

Brand Addition; Stretford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Brand Addition in Manchester (hybrid – 3 days in the office) seeks an experienced Vendor Quality Manager to lead European supplier audits and drive quality improvements across the supply chain. You will work with cross‑functional teams to ensure compliance and CSR alignment, while guiding audits, testing, and supplier performance enhancements.

The role requires a proven track record in senior quality or supplier quality, with strong collaboration, problem‑solving, and stakeholder engagement

Qualifications

• Senior quality or supplier quality experience in consumer products or supply‑chain led business.
• Experience with supplier audits, assessments and corrective action management.
• Familiarity with SMETA, BSCI, WRAP, SA8000 and ISO certifications (ISO 9001, ISO 45001).
• Understanding of quality assurance in consumer products including testing and inspections.
• Ability to build relationships with suppliers and drive continuous improvement.
• Structured, pragmatic approach to issue resolution and cross‑functional collaboration.

Responsibilities

• Lead and manage European supplier audit and quality programme.
• Drive resolution of quality and compliance issues using root‑cause and CAPA.
• Ensure products and suppliers meet Brand Addition, client and regulatory requirements.
• Align suppliers with Brand Addition CSR policies.
• Support internal teams and clients by strengthening supplier performance.
• Travel within the UK and Europe to conduct onsite audits.
• Provide training and guidance to staff on vendor management importance.

Skills

Senior QC role

Supplier audits

Ethical audits

Quality assurance

Cross-functional collaboration

Problem solving

Job description

Manchester (Hybrid – minimum 3 days in the office)

About Brand Addition

Brand Addition is a leading creative branded merchandise agency, partnering with some of the world’s most recognisable brands—BBC Children In Need, Google, Indeed, Michelin, Scania, Dove, Lynx, Jamesons and Clarins. We deliver high‑quality branded products and packaging globally, with quality, compliance and service at the heart of everything we do.

The Opportunity

As part of our commitment to maintaining robust quality and compliance standards, we are seeking an experienced Vendor Quality Manager to join our Global Quality team. This is a business‑critical role, providing senior quality oversight, supplier assurance and operational support with the main focus across our European supply and customer base.

Your Mission

• Lead and manage the European supplier audit and quality programme.
• Drive resolution of quality and compliance issues from suppliers and customers using structured root‑cause and corrective‑action approaches.
• Ensure products and suppliers meet Brand Addition, client and regulatory requirements before approval and ongoing use.
• Ensure suppliers are aligned with all Brand Addition global CSR policies
• Support internal teams and clients by strengthening supplier performance and quality assurance processes.
• Travel within the UK and Europe to conduct onsite audits
• Provide ongoing training and guidance to Internal Staff ensuring full understanding of the importance of Vendor Management to the business

What You’ll Bring

• Experience: Proven experience in a senior quality or supplier quality role within a consumer products or supply‑chain‑led business.
• Supplier Assurance: Strong background in supplier audits, assessments, and corrective action management.
• Good understanding of Ethical & Social Audits: SMETA, BSCI, WRAP, SA8000 and ISO Certifications - ISO9001 (Quality) ISO45001 (Health & Safety)
• Consumer Products: Familiarity with quality assurance within consumer products, including product testing, inspections, and compliance requirements.
• Ability to build strong relationships with Suppliers and encourage a culture of continuous improvement
• Problem Solving: Structured, pragmatic approach to issue resolution and continual improvement.
• Collaboration: Ability to work cross‑functionally with purchasing, compliance, warehouse, product, and client teams.
• Communication: Excellent written and verbal communication skills, with confidence engaging suppliers and stakeholders.