Vendor Quality Manager

Brand Addition; Manchester; Híbrido; GBP 60 000 - 90 000; Tempo integral

Resumo da oferta

Brand Addition is seeking a seasoned Vendor Quality Manager to lead the European supplier audit and quality assurance programme from our Manchester base, with a hybrid working model and regular travel across the UK and Europe.

You will drive issue resolution using structured root-cause and corrective-action approaches, ensuring all products and suppliers meet client, regulatory and CSR requirements before approval and ongoing use.

Qualificações

• Senior quality or supplier quality experience in consumer products or supply-chain-led business.
• Proven supplier audits, assessments and corrective action management.
• Experience with ethical and social audits (SMETA, BSCI, WRAP, SA8000).
• Familiarity with product testing, inspections and compliance requirements.
• Ability to build strong supplier relationships and drive continuous improvement.
• Willingness to travel within the UK and Europe for audits.
• Excellent written and verbal communication; stakeholder engagement.

Responsabilidades

• Lead and manage the European supplier audit and quality programme.
• Drive resolution of quality and compliance issues from suppliers and customers using structured root-cause and corrective-action approaches.
• Ensure products and suppliers meet Brand Addition, client and regulatory requirements before approval and ongoing use.
• Ensure suppliers are aligned with Brand Addition global CSR policies.
• Support internal teams and clients by strengthening supplier performance and quality assurance processes.
• Travel within the UK and Europe to conduct onsite audits.
• Provide ongoing training and guidance to internal staff ensuring understanding of vendor management.

Conhecimentos

Supplier audits

Root-cause analysis

Quality management

CSR compliance

Stakeholder communication

Cross-functional collaboration

Relationship building

Travel availability UK/Europe

Formação académica

SMETA audits

BSCI

WRAP

SA8000

ISO 9001

ISO 45001

Descrição da oferta de emprego

Vendor Quality Manager

Location: Manchester (Hybrid - minimum 3 days in the office)

Reporting To: Head of Quality and Compliance
Working Pattern: Full-Time

About Brand Addition

Brand Addition is a leading creative branded merchandise agency, partnering with some of the world’s most recognisable brands- BBC Children In Need, Google, Indeed, Michelin, Scania, Dove, Lynx, Jamesons and Clarins. We deliver high-quality branded products and packaging globally, with quality, compliance and service at the heart of everything we do.

The Opportunity

As part of our commitment to maintaining robust quality and compliance standards, we are seeking an experienced Vendor Quality Manager to join our Global Quality team. This is a business-critical role, providing senior quality oversight, supplier assurance and operational support with the main focus across our European supply and customer base.

Your Mission

• Lead and manage the European supplier audit and quality programme.
• Drive resolution of quality and compliance issues from suppliers and customers using structured root-cause and corrective-action approaches.
• Ensure products and suppliers meet Brand Addition, client and regulatory requirements before approval and ongoing use.
• Ensure suppliers are aligned with all Brand Addition global CSR policies

• Support internal teams and clients by strengthening supplier performance and quality assurance processes.
• Travel within the UK and Europe to conduct onsite audits
• Provide ongoing training and guidance to Internal Staff ensuring full understanding of the importance of Vendor Management to the business

What You’ll Bring

• Experience: Proven experience in a senior quality or supplier quality role within a consumer products or supply-chain-led business.
• Supplier Assurance: Strong background in supplier audits, assessments, and corrective action management.
• Good understanding of Ethical & Social Audits: SMETA, BSCI, WRAP, SA8000 and ISO Certifications - ISO9001 (Quality) ISO45001 (Health & Safety)
• Consumer Products: Familiarity with quality assurance within consumer products, including product testing, inspections, and compliance requirements.
• Ability to build strong relationships with Suppliers and encourage a culture of continuous improvement

• Problem Solving: Structured, pragmatic approach to issue resolution and continual improvement.
• Collaboration: Ability to work cross-functional with purchasing, compliance, warehouse, product, and client teams.
• Communication: Excellent written and verbal communication skills, with confidence engaging suppliers and stakeholders.