Vehicle Progress Chaser

Marshall Motor Group; Manor Royal; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days' annual leave + bank holidays

Life assurance & pension scheme

Discounts on car servicing, purchase &

Access to exclusive shopping and生活Perk

Referral bonuses: up to £2,000

Job summary

Marshall Motor Group is seeking a proactive Vehicle Progressor for the Gatwick site to ensure a smooth journey for each car from arrival to customer handover. The role requires precision, organisation and teamwork.

The successful candidate will photograph and list vehicles online, update offers, manage showroom presentation, and coordinate with valet teams, while maintaining high standards and delivering a premium customer experience on the forecourt.

Qualifications

• Experience in a customer service or administrative environment.
• Strong attention to detail and organisational skills.
• Ability to work in a team and handle multiple tasks.
• Comfort with digital tools and CRMs.

Responsibilities

• Manage journey of each vehicle from arrival to customer handover.
• Support Sales Manager and Sales Executives in the sales process.
• Photograph and advertise vehicles online; update customer offers.
• Coordinate with valet teams and manage showroom presentation.
• Handle key storage and appraise used car stock.
• Prepare vehicles for viewing or handover to customers.

Skills

Attention to detail

Organisational skills

Customer service

Team player

CRM experience

Tools

CRM software

Online listings platforms

Job description

About The Role

Vehicle Progress Chaser

Marshall OMODA JAECOO Gatwick

£29,823basic; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week, Monday to Friday only

Drive your automotive career with a brand that values precision, organisation and teamwork.

At MarshallOMODA JAECOO Gatwick,we’re offering an exciting opportunity for a proactive and detail-oriented Vehicle Progressor to support the smooth running of one of the UK’s most respected automotive retailers.

In this role:

• You’ll manage the journey of each vehicle from arrival at the dealership through to customer handover, supporting the
• Sales Manager and Sales Executives in delivering a seamless sales process.
  
• You’ll take ownership of photographing and advertising vehicles online, updating and posting customer offers, managing showroom presentation, and coordinating with valet teams.
  
• You’ll also be responsible for key storage, appraising used car stock, and ensuring everything is prepared and presented to a high standard – ready for customer viewings or handovers.
  

We're looking for:

• Someone with excellent attention to detail and organisational skills, with experience in a customer service or administrative environment.
  
• Someone with a team player attitude, who can manage multiple tasks efficiently and always uphold dealership standards.
  
• Someone comfortable working with digital tools and systems, ideally with experience in using CRMs or online platforms for vehicle listings.
  
• Most importantly, someone who takes pride in keeping things running smoothly behind the scenes to ensure a premium customer experience on the forecourt.

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of theConstellation Automotive Group, home to some of the most well‑known brands in the automotive industry, includingwebuyanycar, cinchandBCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred aroundintegrity,respectandinnovation.

We want to hear from people with a customer‑centric, can‑do attitude who are ready to drive their career – and our company – forward.

In return for your commitment to us, we will offer you:

• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development
  
• Career development:Ongoing manufacturer training and development pathways across the Group.
  
• Financial security:Life insurance, contributory pension.
  
• Exclusive perks:Discounts and rewards via a dedicated employee platform.
  
• Referral bonuses:Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.