Vehicle Inspector and Underwriter

Big Motoring World Group; Warrington; On-site; GBP 24,000 - 30,000; Full time

Job summary

Big Motoring World Group in Warrington is seeking a Vehicle Inspector and Valuer to negotiate valuations for customer vehicles. The role requires strong customer service skills and a full UK driving licence.

Successful applicants will conduct vehicle appraisals, use valuation tools, and work closely with the sales team. Full in-house training will be provided for all necessary skills and software.

Qualifications

• Full UK driving licence (DVLA check required; no more than six penalty points or any disqualification).
• Basic mechanical knowledge.
• Understanding of car makes and models.
• Background in retail sales or customer service preferred.
• Resourceful, keen learner wanting to expand knowledge.

Responsibilities

• Welcome customers.
• Learn about customers’ needs.
• Conduct a full vehicle condition appraisal.
• Use bespoke software and valuation tools to provide a valuation.
• Deliver the valuation in person.
• Agree a purchase or trade-in value.

Skills

Customer focused with excellent communication skills

Ability to persuade and negotiate

Ability to work well under pressure

Excellent administration skills

Ability to work weekends and bank holidays

Education

Full UK driving licence

Basic mechanical knowledge

Understanding of car makes and models

Background in retail sales or customer service

Job description

Role Overview

As a vehicle inspector and valuer, you will work closely with the sales team to negotiate car valuations for customers’ existing vehicles.

About Big Motoring World

The UK’s multi award‑winning, fast expanding Car Supermarket, Big Motoring World is looking for customer‑service driven individuals passionate about delivering a great experience.

Big Motoring World is known for amazing prices, thousands of cars for sale, and a hassle‑free customer experience.

We make selling or trading in a car an easy and convenient process for our customers and provide full in‑house training to help you get onto the road to a new career.

Responsibilities

• Welcome customers
• Learn about customers’ needs
• Conduct a full vehicle condition appraisal
• Use bespoke software and valuation tools to provide a comprehensive vehicle valuation
• Deliver the valuation in person
• Agree a purchase or trade‑in value

Key Skills

• Customer focused with excellent communication skills
• Ability to persuade and negotiate
• Ability to work well under pressure
• Excellent administration skills
• Ability to work weekends and bank holidays

Requirements

• Full UK driving licence (DVLA check required; no more than six penalty points or any disqualification)
• Basic mechanical knowledge
• Understanding of car makes and models
• Background in retail sales or customer service preferred
• Resourceful, keen learner wanting to expand knowledge

Training & Support

Full in‑house training, ranging from vehicle appraisals and value presentation to using the latest industry‑leading vehicle valuations software, with ongoing support of the latest used‑cars data trends.

Job Details

This is a face‑to‑face role with no lead generating, prospecting or phone sales involved. We supply a constant stream of customers with cars that need to be valued.