Vehicle Inspector

Cox Automotive; St Helens; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

Birthday off

Well-Being Day

Charity Day

Career progression

Pension scheme

Holiday days buy

Job summary

Manheim Auction Services, part of Cox Automotive, seeks a vigilant Vehicle Inspector to perform accurate inspections of cars and commercial vehicles in line with SOPs and BVRLA wear and tear guidelines. You will support yard operations, photograph vehicles, manage keys, and communicate outcomes clearly to customers.

The role requires strong organization, ability to work under pressure, and proficiency with handheld devices and data systems.

Qualifications

• Experience performing vehicle inspections to standards.
• Knowledge of BVRLA wear & tear standards.
• Strong customer service and communication skills.

Responsibilities

• Conduct accurate inspections of cars and commercial vehicles.
• Complete Assured and Scheme inspections with precision.
• Support yard operations and vehicle flow on site.
• Take high-quality photos of vehicles for marketing and records.
• Ensure keys are stored, tracked and traceable.
• Communicate inspection outcomes professionally to customers.
• Sync and download vehicle data for interdepartmental workflows.
• Prioritise tasks to meet quality and quantity targets.
• Carry out VT inspections where applicable.

Skills

Vehicle inspection

BVRLA wear & tear standards

Teamwork

Photographing vehicles

Customer service

Handheld devices

Data syncing

Tools

Handheld devices

CRM systems

Job description

To consistently provide efficient and effective vehicle inspection products and services to Manheim's customers. All Manheim vehicle inspectors are responsible for consistently achieving quality and quantity outputs in line with our SLA's and branch targets.

What You'll Be Doing

• Conducting accurate inspections of cars and commercial vehicles in line with Manheim's Standard Operating Procedures and the BVRLA fair wear and tear policy
• Completing Assured and Scheme Inspections with precision and consistency, meeting defined quality standards and processes
• Supporting yard operations, including the movement and flow of vehicles, to maintain efficiency across the site
• Taking high-quality photographs of vehicles, ensuring all images meet our current standards and support effective marketing
• Managing key storage processes to ensure all vehicle keys are correctly stored, tracked, and traceable at all times
• Interacting with customers when required, providing clear and professional information about inspection outcomes, and reinforcing the value of our service
• Syncing and downloading vehicle data promptly to support interdepartmental workflows
• Prioritising your workload and taking a proactive approach to meet both quality and quantity performance targets
• Carrying out inspections for Voluntary Termination (VT) vehicles using the adjusted process where applicable

Consistent Performance

• Proven ability to meet productivity, quality, and SLA targets on a regular basis

Technical Knowledge & Skills

• Strong understanding of BVRLA fair wear and tear standards
• Basic mechanical knowledge is an advantage
• Familiarity with vehicle makes, models, and derivatives
• Computer literate - confident using handheld devices and computer systems

Team & Time Management

• Able to work well under pressure and thrive in a fast-paced, team-driven environment
• Strong organisational skills, with the ability to prioritise tasks and meet deadlines

Communication & Customer Service

• Excellent verbal and written communication skills
• Professional and approachable, with strong customer service abilities

Manheim Auction Services is proud to be part of Cox Enterprises - a family-run company with a remarkable 120-year legacy of innovation and forward thinking. As the world's largest automotive services organization, we're a global force with more than 24,000 team members supporting over 40,000 customers worldwide.

At Manheim, we believe our differences drive us forward. We champion a culture where everyone - our people, clients, and communities - can thrive together, united by respect, inclusion, and a shared passion for progress. Diversity isn't just a value; it's a vital part of our success. Manheim Auction Services offers a seamless blend of physical and digital auctions, connecting buyers and vendors with an extensive range of vehicles. Whether in person or online, we're redefining the vehicle auction experience - one transaction at a time.

We're Committed to Inclusion We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Cox Automotive is the world's largest automotive service organisation. We provide dependable solutions that improve performance and profitability throughout the vehicle lifecycle to manufacturers, fleets, and retailers. Our businesses are organised around our customers' core needs across vehicle solutions, mobility, remarketing, funding, and retail.

As a Cox Automotive team member, you'll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there's even more to enjoy:

• Option to buy additional holiday days
• Your birthday off every year - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network
• Competitive pension scheme