Vehicle Damage Estimator - Growth & Rewards

ACTIVATE GROUP LIMITED; Manchester; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

33 days holiday (incl. bank holidays)

Annual/Monthly bonus

Health plan

Annual pay review

Enhanced parental pay

Life assurance 3x salary

Free breakfast cereals and milk

Free fruit Mondays

Free breakfasts Wednesdays

Job summary

ACTIVATE GROUP LIMITED is seeking a Vehicle Damage Assessor for our Manchester body shop. You will assist the Bodyshop Manager to oversee operations, ensure SLAs and KPIs are met, and provide repair cost estimates for damaged vehicles. A dynamic, fast-paced environment offers progression opportunities and competitive pay with bonus.

The role requires experience as an estimator and proficiency with estimating methods, Audatex, and client negotiations, in a busy UK bodyshop setting.

Qualifications

• Relevant experience as an estimator.
• Ability to qualify and quantify repairs.
• Ability to negotiate effectively with third parties.
• Audatex trained.
• Escribe trained.
• Ability to discuss and negotiate agreeable solutions to customer problems.

Responsibilities

• Assist with planning resource and equipment levels around budgets and financial plans.
• Establish and maintain control of consistent workflow within the Bodyshop through effective capacity planning.
• Adhere to workshop loading system and meet targets and deadlines.
• Manage daily production co-ordination.
• Review site KPI performance and CSI targets.
• Handle customer complaints from initial contact to resolution and perform root-cause analysis.
• Explain repair procedures to workshop, customers and insurers clearly.
• Estimate repairs with materials and time, using company systems.

Skills

Estimator experience

Audatex trained

Escribe trained

Negotiation

Smart repairs

Tools

Audatex

Escribe

Job description

ACTIVATE GROUP LIMITED is seeking a Vehicle Damage Assessor for our Manchester body shop. You will assist the Bodyshop Manager to oversee operations, ensure SLAs and KPIs are met, and provide repair cost estimates for damaged vehicles. A dynamic, fast-paced environment offers progression opportunities and competitive pay with bonus.

The role requires experience as an estimator and proficiency with estimating methods, Audatex, and client negotiations, in a busy UK bodyshop setting.