Vehicle Damage Assessor

Perfect Placement; Gloucester; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Uncapped bonuses

23 days annual leave

Pension scheme

Life assurance

Cycle-to-work scheme

Salary sacrifice car scheme

Job summary

Perfect Placement is seeking a Vehicle Damage Assessor/Estimator for a key role in Gloucester. You will prepare accurate vehicle estimates, liaise with bodyshops, and ensure approvals before work begins, contributing to high customer satisfaction and efficient repairs.

The ideal candidate has proven estimating experience, Audatex training, and strong communication skills, with a valid UK driving licence. The position offers progression within a large automotive group and benefits including

Qualifications

• Proven experience as a Vehicle Damage Assessor/Estimator.
• Audatex trained/qualified.
• Strong knowledge of vehicle estimating techniques.

Responsibilities

• Prepare manual and computerised vehicle estimates, ensuring conformity with insurer and customer requirements.
• Ensure all estimates are accurately documented and obtain proper approvals.
• Liaise with bodyshop personnel to communicate repair estimates and scope.

Skills

Estimating techniques

Communication

Teamwork

Education

ATA accreditation

Tools

Audatex

Autoflow Bodyshop Management System

Job description

We are currently recruiting on behalf of our client, one of the UK's largest comprehensive automotive accident repairers, for a Vehicle Damage Assessor/Estimator to join their team in Gloucester. The Vehicle Damage Assessor/Estimator will play a vital role in delivering accurate vehicle estimates, ensuring efficient repairs, and maintaining high customer satisfaction standards. This position offers excellent career progression within a reputable, secure organisation committed to industry excellence.

Benefits of the Vehicle Damage Assessor:

• Starting salary between £42,000 and £45,000 per annum, dependent on experience
• Uncapped performance-related bonuses paid monthly
• Overtime paid at standard rate, subject to availability
• 23 days annual leave, plus Bank Holidays and your birthday off
• Additional benefits including pension scheme, life assurance, retailer discounts, cycle-to-work scheme, and salary sacrifice car scheme
• Industry-leading training and development opportunities
• Long-term career stability within a large multi-site business

Duties of the Vehicle Damage Assessor:

• Prepare manual and computerised vehicle estimates, ensuring conformity with insurer and customer requirements
• Ensure all estimates are accurately documented and follow up on unauthorised work, securing proper approval before commencement
• Liaise with bodyshop personnel to communicate repair estimates and ensure understanding of scope of work
• If a vehicle is deemed a total loss, notify relevant parties and coordinate appropriate actions
• Maintain accurate records of all estimates and work undertaken
• Adhere to all health and safety regulations within the working environment
• Work efficiently to generate profitable and customer-focused repair solutions
• Ensure high standards of customer care and satisfaction throughout the repair process

Requirements of the Vehicle Damage Assessor:

• Proven experience as a Vehicle Damage Assessor/Estimator
• Audatex trained/qualified
• Strong knowledge of vehicle estimating techniques
• Experience with Autoflow Bodyshop Management System (desirable)
• Automotive Technical Accreditation (ATA) would be advantageous
• Manufacturer-approved training experience is beneficial but not essential
• Valid UK driving licence with minimal points
• Excellent communication skills and ability to work within a team