Vehicle Damage Assessor (VDA)

Brook Street; Lancashire; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Commission

Pension

Private healthcare

Online GP

Employee discounts

Training and progression

22 days annual leave

Job summary

Brook Street in partnership with Manpower is recruiting a Vehicle Damage Assessor (VDA) for a leading accident repair business. You will manage repairs from initial assessment through to completion, ensuring customers receive an exceptional service throughout the repair journey.

This role offers salary £30,000-£35,000 DOE, commission opportunities, 22 days leave, pension, private healthcare, online GP, employee discounts and strong progression.

Qualifications

• Experience in automotive repair or accident damage is advantageous.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service abilities.
• Positive, pro-active attitude and ability to work in a busy team.

Responsibilities

• Assess vehicle damage and capture images for repair estimates.
• Produce accurate estimates using industry-estimating systems.
• Liaise with customers, insurers, work providers and repair teams.
• Monitor repairs and update estimates as work progresses.
• Work with technicians to ensure all repair requirements are captured.
• Complete final reconciliations and prepare work for invoicing.
• Maintain high levels of customer service and communication.

Skills

Attention to detail

Communication

Organisation

Teamwork

Tools

Audatex

Job description

Are you passionate about the automotive industry and looking to build a long-term career with a well-established and growing vehicle repair group?

Manpower is recruiting for a Vehicle Damage Assessor (VDA) on behalf of a leading accident repair business with an excellent reputation for quality, customer service, and employee development. This is a fantastic opportunity to join a successful team where you'll receive ongoing training, career progression opportunities, and the chance to increase your earnings through commission.

What's On Offer?

• Salary of £30,000 - £35,000 DOE
• Commission opportunities
• 22 days annual leave plus bank holidays
• Pension scheme
• Private healthcare options
• Online GP service
• Employee discounts and wellbeing platform
• Ongoing training and development
• Genuine career progression opportunities
• Supportive and friendly team environment

The Role

As a Vehicle Damage Assessor, you will play a key role in managing repairs from initial assessment through to completion, ensuring customers receive an exceptional service throughout the repair journey.

Key responsibilities include:

• Assessing vehicle damage and capturing images for repair estimates.
• Producing accurate estimates using industry-leading estimating systems.
• Liaising with customers, insurers, work providers, and repair teams throughout the process.
• Monitoring repairs and updating estimates as work progresses.
• Working closely with technicians to ensure all repair requirements are captured.
• Completing final job reconciliations and preparing work for invoicing.
• Maintaining excellent levels of customer service and communication.

What We're Looking For

• Experience within the automotive, vehicle repair, bodyshop, estimating, or accident repair sector is advantageous.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service abilities.
• Proactive and positive attitude with a willingness to learn.
• Ability to work effectively within a busy team environment.
• Flexible, hands-on approach and a strong work ethic.
• Experience using estimating systems such as Audatex would be beneficial but training can be provided.

If you're looking to join a thriving automotive business that genuinely invests in its people and offers excellent earning potential, we'd love to hear from you.