Vehicle Administrator

Vertu Motors; Exeter; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Rewards platform

Service rates

Car purchase scheme

Share incentive

Pension

Maternity/paternity pay

Training & development

Hybrid working

Job summary

Vertu Mercedes Benz and Volvo Admin Hub in Exeter is seeking an experienced Vehicle Administrator to join our busy dealership administration team on a permanent basis.

In this role you will process vehicle invoices and taxation, maintain customer and vehicle records, order vehicles, coordinate subcontract work, and support day-to-day operations to ensure an outstanding customer experience. Hybrid working may be available after training; salary is £27,800 per year plus benefits.

Qualifications

• Experience in a busy office environment.
• Excellent organisational skills and attention to detail.
• Strong IT and numerical abilities.
• Ability to prioritise workload and meet deadlines.
• Proactive and positive approach to work.
• Excellent communication and teamwork.
• Motor trade experience desirable.

Responsibilities

• Process vehicle invoices and taxation accurately and efficiently.
• Create and maintain customer and vehicle records.
• Maintain accurate customer databases and vehicle history records.
• Order vehicles through manufacturer systems.
• Coordinate subcontract work where required.
• Monitor vehicle orders and progress them to delivery.
• Liaise with internal departments and external partners.
• Provide administrative support to ensure smooth day-to-day operations.

Skills

Administration experience

Organisational skills

IT & numeracy

Prioritising workload

Teamwork & communication

Motor trade experience (desirable)

Tools

Kerridge

Job description

Vertu Mercedes Benz and Volvo Admin HubExeter

Salary: £27,800 plus excellent company benefits

Monday to Friday, 8:30am – 5:30pm (with a one-hour lunch break)

Are you an experienced Administrator looking for your next opportunity in a fast-paced automotive environment?

Vertu Mercedes Benz and Volvo Admin Hub inExeter is looking for an organised, proactive and detail-focused Vehicle Administrator to join our friendly and supportive team on a permanent basis. This is an excellent opportunity to become part of a busy administration hub, supporting multiple areas of the business while working alongside a welcoming and experienced team.

Following a successful induction and training period, there is also the opportunity for hybrid working after approximately 3 to 6 months, providing greater flexibility and work-life balance.

As one of the UK's leading motor retailers, we are committed to investing in our colleagues and offer excellent training, development opportunities and a fantastic range of benefits.

About the Role

As a Vehicle Administrator, you will play a key role in ensuring the smooth and efficient processing of vehicle sales from order through to delivery. Working closely with colleagues across the dealership, you will be responsible for completing key administrative tasks accurately and efficiently while supporting an outstanding customer experience.

Your responsibilities will include:

• Processing vehicle invoices and taxation accurately and efficiently


• Creating and maintaining customer and vehicle records


• Maintaining accurate customer databases and vehicle history records


• Ordering vehicles through manufacturer systems


• Coordinating subcontract work where required


• Monitoring vehicle orders and progressing them through to delivery


• Liaising with internal departments and external partners


• Providing administrative support to ensure the smooth day-to-day operation of the dealership

About You

We are looking for an experienced administrator who thrives in a busy environment and has a strong eye for detail.

To be successful in this role, you will have:

• Previous administration experience within a busy office environment


• Excellent organisational skills and attention to detail


• Strong IT and numerical abilities


• The ability to prioritise workload and manage multiple deadlines


• A proactive and positive approach to work


• Excellent communication and teamwork skills

Previous motor trade experience is highly desirable, particularly within vehicle administration, sales administration or a dealership environment. Experience using Kerridge would be advantageous but is not essential, as full training will be provided.

Why Join Vertu Motors?

At Vertu, we are proud to invest more in our colleagues' personal development than any other motor retailer. When you join us, you'll gain access to ongoing training, clear career progression opportunities and an excellent benefits package, including:

• 25 days holiday plus bank holidays, increasing with length of service


• Access to our online rewards platform with cashback and discounts at hundreds of retailers


• Preferential Service Rates


• Colleague Car Purchase Scheme


• Share Incentive Scheme


• Company Pension


• Enhanced Maternity and Paternity Pay


• Ongoing training and development opportunities


• Hybrid working opportunity after successful completion of training

If you're looking for a varied administration role where no two days are the same and you can be part of a friendly, supportive and busy team, we'd love to hear from you.