Vehicle Administrator

Lloyd Motor Group; Carlisle; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days leave

Cycle to work

Free flu jabs

Training

Job summary

Lloyd Volkswagen in Carlisle is seeking a Vehicle Administrator to join our busy dealership team. You will manage vehicle administration with precision, supporting sales and finance colleagues while ensuring smooth customer journeys behind the scenes.

The ideal candidate is highly organised, detail-oriented and skilled with Microsoft Office. Experience with Kerridge is a plus; you’ll liaise across departments and stay compliant with GDPR, HMRC, FCA, DVLA and related regulations.

Qualifications

• Highly organised with exceptional attention to detail.
• Experience in vehicle or dealership administration.
• Confident using Microsoft Office and email systems.
• Experience with Kerridge systems is desirable.
• Self-motivated, ambitious and eager to learn.
• Strong team player with excellent communication skills.
• Able to prioritise multiple tasks and remain calm under pressure.
• Experience within a busy automotive administrative environment is essential.

Responsibilities

• Manage key vehicle administration processes with accuracy and efficiency.
• Liaise across departments to support the sales operation.
• Maintain compliance with GDPR, HMRC, FCA, DVLA and RAV requirements.
• Utilise manufacturer systems to streamline workflows.

Skills

Organised

Dealership admin

Microsoft Office

Kerridge experience

Communication skills

Team player

Prioritisation

Automotive industry experience

Tools

Kerridge

Job description

An exciting opportunity has arisen for a Vehicle Administrator to join Lloyd Volkswagenbased in Carlisle.

We’re looking for an experienced Vehicle Administrator who is highly organised and detail-focused individuals who thrives in a fast-paced environment and enjoys being at the heart of a busy dealership operation. If you’re proactive, enthusiastic, and take pride in delivering outstanding administrative support, we’d love to hear from you.

Salary: Up to£30,000
Hours: Full time

We understand the importance of work-life balance and strive to offer flexible working arrangements where possible, this is subject to business needs and availability.

About the Role:

This is a pivotal role within the dealership, working closely with the Sales Management and Finance teams while supporting the wider sales operation.

You’ll be responsible for managing key vehicle administration processes with accuracy, efficiency and professionalism ensuring every customer journey runs smoothly behind the scenes. The role involves liaising across departments, maintaining compliance standards, and working with manufacturer systems and industry regulations including GDPR, HMRC, FCA, DVLA, and RAV requirements.

We are leading the way in using the latest technology, including iLloyd, to transform the role and help our teams work smarter, not harder. By embracing innovation and modern systems, we aim to create a more efficient, streamlined, and rewarding way of working.

No two days are the same, making this an ideal opportunity for someone who enjoys variety, responsibility, and working as part of a collaborative team.

The ideal Vehicle Administrator will hold the following skills and experiences:

• Highly organised with exceptional attention to detail
• Experienced in vehicle or dealership administration
• Confident using Microsoft Office and email systems
• Experienced with Kerridge systems (desirable but not essential)
• Self-motivated, ambitious, and eager to learn
• A strong team player with excellent communication skills
• Able to prioritise multiple tasks and remain calm under pressure
• Positive, proactive, and solutions-focused
• Experience within a busy administrative environment is essential, ideally within the automotive sector.

Rewards and Benefits:

• 33 days of annual leave, inclusive of Bank Holidays.
• Cycle to work scheme.
• Free flu jabs.
• Internal and manufacturer training.

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

#IND2

Benefits of Working With Us

Medicash healthcare cash plan is available for all colleagues.

Holidays

25 days of annual leave a year, and 8 bank holidays.

Retail Discount Scheme

Highstreet discounts and cashback opportunities.

Refer a Friend Scheme

Colleague incentive of £500 for recommending great people to join us.

Great Facilities

We take pride in our state-of-the-art working environments and facilities.

Staff Parking

Free staff parking at the majority of our sites or subsidised parking.