VCMA Project Co-Ordinator

Wales & West Utilities Limited; Newport; On-site; GBP 44,000 - 51,000; Full time

Benefits offered by this job

Flexible working opportunities

Pension scheme (Aviva)

25 days annual leave

Life Insurance

Employee Assistance Programme

Health & wellbeing benefits

Job summary

Wales & West Utilities Limited is seeking a VCMA Project Co-Ordinator to support the Vulnerability and Carbon Monoxide Allowance programme and BAU in line with Ofgem governance. You will help develop, govern, monitor, evaluate and report initiatives that improve outcomes for customers in vulnerable situations.

This role involves engagement with regulation, data collection, and collaboration with procurement, finance, and legal teams to ensure compliant project delivery while advancing WWU's

Qualifications

• Understanding of vulnerability, fuel poverty, carbon monoxide safety and energy safeguarding.
• Knowledge of the UK charity, public and community sectors.
• Understanding of consumer vulnerability strategies, regulatory governance frameworks and Ofgem requirements.
• Knowledge of project governance, monitoring and evaluation methodologies.

Responsibilities

• Support compliance with the VCMI Governance Document and ensure all projects meet regulatory, procurement, finance and governance requirements.
• Work with Procurement, Finance, Legal and partner organisations to establish and manage project agreements and contracts.
• Lead monitoring, evaluation and learning activities using Social Return on Investment (SROI), Net Present Value (NPV), customer outcomes, stakeholder feedback and other impact measures to demonstrate value and continuous improvement.
• Coordinate data collection and preparation of annual Consumer Vulnerability Reports, Regulatory Reporting Packs, quarterly expenditure returns and other Ofgem reporting requirements.

Skills

Understanding of vulnerability

UK charity sector knowledge

Vulnerability strategies

Project governance

Job description

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for?

We’re looking for a VCMA Project Co-Ordinator to support the delivery of Wales & West Utilities' Vulnerability and Carbon Monoxide Allowance (VCMA) programme and business-as-usual (BAU) in line with Ofgem’s Vulnerability & Carbon Monoxide Initiatives (VCMI) Governance Document.

Ensuring the effective development, governance, monitoring, evaluation and reporting of both individual and collaborative initiatives. The role will contribute to strategic stakeholder engagement, delivery against our Consumer Vulnerability Strategy, National Vulnerability Priorities, regulatory compliance and the achievement of positive outcomes for customers in vulnerable situations.

We’ll trust you to:

• Support compliance with the VCMI Governance Document and ensure all projects meet regulatory, procurement, finance and governance requirements.
• Work with Procurement, Finance, Legal and partner organisations to establish and manage project agreements and contracts.
• Lead monitoring, evaluation and learning activities using Social Return on Investment (SROI), Net Present Value (NPV), customer outcomes, stakeholder feedback and other impact measures to demonstrate value and continuous improvement.
• Coordinate data collection and preparation of annual Consumer Vulnerability Reports, Regulatory Reporting Packs, quarterly expenditure returns and other Ofgem reporting requirements.

You can read a full job description here .

You’ll need to have:

• Understanding of vulnerability, fuel poverty, carbon monoxide safety and energy safeguarding.
• Knowledge of the UK charity, public and community sectors.
• Understanding of consumer vulnerability strategies, regulatory governance frameworks and Ofgem requirements.
• Knowledge of project governance, monitoring and evaluation methodologies.

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• A competitive salary starting at £44,399 rising to £50,740
• Flexible working opportunities
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Friends & Family Discount for Three Mobile and Broadband
• Colleague recognition including Annual Celebrating Excellence Awards
• Living Wage Accredited Employer
• Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
• Annual salary review
• Discretionary annual bonus
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

If you think you’d make a good addition to the team, we would love to hear from you!