First Line Manager

Wales & West Utilities Limited; Colwyn Bay; On-site; GBP 43,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Annual leave

Life Insurance

Employee perks scheme

Job summary

Wales & West Utilities Limited in Colwyn Bay is seeking a First Line Manager to lead teams ensuring gas safety, reliability and customer service across our network.

You will report to the Performance Manager and mentor both direct labour and contractors, manage a circa £3 million budget, and drive improvements in safety and efficiency. A 12-month fixed-term contract with standby rota to cover a 24/7 emergency service is offered along with a competitive package.

Qualifications

• Experience leading direct labour and contractor teams.
• Ability to operate as a team leader in a technical network role.
• Experience in gas transportation activities and related safety regulations.

Responsibilities

• Lead and inspire direct labour and contractor teams to deliver safe, reliable gas service.
• Maintain and improve safety performance and policy compliance.
• Prepare and review reports on performance and budget management.

Skills

People leadership

Budget management

Gas industry knowledge

Team motivation

Standby rota readiness

Full driving license

Education

NVQ level 3 or equivalent

Job description

First Line Manager

Location

A competitive salary starting at £42,745 or £53,983 to be agreed depending on skills and experience and potentially rising to £61,703

Contract

12-Month Fixed Term Contract

Accessibility

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for?

We're looking for a First Line Manager on a to play a big part in the delivery of the future of our gas network, and we want to hear from you!

Reporting to the Performance Manager, First Line Managers are responsible for leading teams to deliver outstanding levels of gas safety, reliability and customer service for the millions we serve every day.

Ideally, we are looking for someone to provide the necessary technical support and motivation to the workforce to deliver performance improvements to maximise efficiency and cost effectiveness of activities associated with the safe delivery of Network Replacement, Maintenance and Development.

We’ll trust you to:

• Lead and inspire both direct labour and contractor teams
• Maintain our excellent safety record
• Effectively manage a budget of circa £3 million
• Supervise between 15 and 25 industrial staff (Contract and/or Direct Labour).
• Ensure that work is carried out in accordance with prescribed and agreed standards and is fully compliant with all relevant policies and procedures.
• Prepare reports and provide support and guidance to operational teams to highlight current performance and expected performance.
• Conduct qualitative and quantitative assessments/inspections on work carried out on the network to ensure that appropriate standards are maintained or improved in terms of quality and value for money.
• Undertake technical audits and reviews as required to ensure a compliant workforce.

You can read a full job description here .

You’ll need to have:

• The right attitude and exceptional people skills to energise teams to be the best they can be at work.
• Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operation.
• The willingness to work on a standby rota to cover a 24/7 gas emergency service
• Experience in a technical network role supported by an understanding of gas transportation activities. Able to operate as a team leader.
• A full driving license.

The following is also desirable:

• Knowledge of appropriate legislation, policy, procedures and an understanding of Wales & West Utilities operations.
• Experience in a technical role supported by an understanding of gas transportation activities.
• Working knowledge of appropriate codes of practice, engineering instructions, safety and statutory regulations. Competent to support Wales & West Utilities policies and procedures.
• NVQ level 3 standard (or equivalent) and experience in a technical network role supported by an understanding of gas transportation activities is desirable

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

What’s in it for you?

• A competitive salary from £42,745 or £53,983 to be agreed depending on skills and experience and potentially rising to £61,703
• A structured pay & competency framework which rewards skills, competence and enables development and career progression
• Additional earnings through the standby rota plus overtime and additional work available
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Annual salary review
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

If you think you’d make a good addition to the team, we would love to hear from you!