VAWG Administration & Referrals Coordinator

VOLUNTARY ORGANISATIONS' NETWORK NORTH EAST; Newcastle upon Tyne; On-site; GBP 25,000 - 28,000; Full time

Job summary

The Angelou Centre, based in Newcastle, is recruiting a proactive Administrator for the VAWG team to support women in need. The role focuses on coordinating referrals, triage, and ensuring safe, efficient administration within a Black-led charity.

You will work with the VAWG Manager, On-Duty team, and advocates to manage referrals, maintain confidential records, and produce regular data for monitoring and funder reports.

Qualifications

• Experience in administrative coordination and data management.
• Ability to manage referrals, triage, and record-keeping.
• Strong attention to confidentiality and data protection.
• Familiarity with GDPR-compliant systems.

Responsibilities

• Record all incoming referrals and triage appropriately.
• Prepare daily referral/triage summaries for managers.
• Maintain confidential case records and generate data for reporting.
• Support onboarding and staff with system access while upholding safeguarding standards.

Job description

The Angelou Centre, based in Newcastle, is recruiting a proactive Administrator for the VAWG team to support women in need. The role focuses on coordinating referrals, triage, and ensuring safe, efficient administration within a Black-led charity.

You will work with the VAWG Manager, On-Duty team, and advocates to manage referrals, maintain confidential records, and produce regular data for monitoring and funder reports.