Vascular Patient Pathway Coordinator

The Hillingdon Hospitals NHS Foundation Trust; Uxbridge; On-site; GBP 27,000 - 36,000; Full time

Job summary

The Hillingdon Hospitals NHS Foundation Trust is seeking a Patient Pathway Coordinator to lead the tracking of outpatient RTT pathways. You will work closely with clinical and managerial staff to provide high-quality administrative support, ensuring patients receive timely treatment and NHS targets are met.

You will monitor care pathways, manage referrals, maintain accurate records and support audits, reporting any delays or breaches to management.

Qualifications

• Experience coordinating patient pathways or similar care processes.
• Strong administrative skills with attention to detail.
• Ability to work with clinicians, managers and GP practices.
• Proven ability to manage data, maintain records and support audits.

Responsibilities

• Monitor and coordinate patients through their care pathway using tracking lists.
• Manage referrals and pathway administration per Trust and national requirements.
• Collaborate with clinicians, managers and GP practices to resolve delays.
• Maintain accurate patient records and secure health records.
• Coordinate information for clinical teams and MDT meetings; follow up actions.
• Collect and analyse pathway data; support audits and report issues.

Skills

Patient coordination

Referral management

Data analysis

Documentation

Team supervision

Job description

The Patient Pathway Coordinator will lead on the tracking of outpatient RTT pathways. By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met. The post holder is responsible for providing a high standard of professional and patient focused service to a range of Trust-wide specialities and will support the function on a day-to day operational basis.,

• Monitor and coordinate patients throughout their care pathway, using tracking lists to identify next steps and support timely treatment.
• Manage referrals and pathway administration in line with Trust and national requirements, including RTT waiting-time rules.
• Work with clinicians, managers, GPs and other organisations to resolve pathway delays, transfer information and escalat**e** breaches or significant issues.
• Maintain accurate patient records and databases, track health records securely, complete required documentation and support clinical correspondence.
• Coordinate information and paperwork for clinical teams and multidisciplinary meetings, and follow up actions relating to patient care.
• Collect and analyse pathway data, support audits, investigate target breaches and report issues to management.
• Identify opportunities to improve patient pathways, tracking processes, Standard Operating Procedures and internal targets.
• Provide day-to-day supervision and support to administrators, ensuring appropriate preparation, compliance with Trust policies and identification of training needs.
• Contribute to service and departmental development, meetings and other administrative duties required to support high-quality patient care.
• Assist Consultants for administration duties. This is a great time to join The Hillingdon Hospitals NHS Foundation Trust, we are currently in the process of redeveloping the hospital to provide a state-of-the-art hospital for the residents of Hillingdon, and beyond, which supports the very best in delivery of healthcare and will be fit for our future. We provide acute and specialist services from two sites to a local population of 350,000. Our services include; accident and emergency services, inpatient care, day surgery, outpatient clinics and maternity services. Hillingdon is situated in North West London close to Heathrow airport and is the second largest London borough. Our vision is to be the best general hospital in the country. We are clear that our Vision can only be achieved by our staff, our most valuable asset. We are committed to making improvements for both our patients and our staff which we will deliver through living our CARES values: Communication, Attitude, Responsibility, Equity and Safety.