Van Technician - Welham Green

RCM; Hatfield; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus scheme

24 days Annual leave plus bank holiday

Simply Health

Staff referral scheme

Enhanced Maternity and Paternity Leave

Employee Assistance Programme (EAP)

Job summary

SAGA Truck & Van in the United Kingdom is seeking an experienced vehicle technician to service and repair Mercedes-Benz vehicles. You will diagnose faults, perform repairs, and work on electrical and mechanical systems with focus on safety and efficiency.

Hours are Monday to Friday, 1:00 pm to 10:30 pm, totaling 45 hours per week with a 30-minute unpaid break. The role offers a discretionary bonus, holiday entitlement, health benefits, and opportunities within the SAGA/RCM network.

Qualifications

• Diagnose faults and repair vehicles with minimal supervision.
• Maintain vehicles to Mercedes-Benz standards.
• Use diagnostic equipment effectively.

Responsibilities

• Diagnose, maintain and repair vehicle problems per Mercedes-Benz guidelines.
• Service vehicles to high standards.
• Work on electrical and mechanical systems.
• Use diagnostic equipment effectively.
• Perform scheduled safety inspections and report fixes.
• Complete job cards clearly and accurately.
• Follow repair process from fault analysis to completion.
• Repair and replace parts as needed.
• Check vehicle subsystems for proper operation.
• Support other Technicians in the workshop.
• Operate Star diagnosis tools.

Skills

Diagnosis

Vehicle servicing

Using diagnostic equipment

Electrical systems

Mechanical systems

Tools

Star diagnosis

Job description

Job Description

SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.

The SAGA Mercedes-Benz Story

The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

Job Overview

To service and repair vehicles in a safe and economical manner employing such skills and knowledge as may be required, including the ability to diagnose fault with the minimum supervision.

To service, adjust and repair vehicles or components using the tools and equipment provided in safe and proper way, efficiently and within the allocated time and to the required standard.

Main Responsibilities

• Diagnosing, maintaining and repairing vehicle problems while adhering to Mercedes-Benz guidelines
• Servicing of vehicles to a high standard
• Working on electrical and mechanical systems
• Ability to use diagnostic equipment
• Carry out scheduled safety inspections and report any rectifications required
• Complete job cards clearly and accurately
• You must be capable of following the repair process from fault analysis to completion
• Repairing and replacing parts
• Checking vehicle subsystems
• Supporting other Technicians in the Workshop
• Using and understanding Star diagnosis

Hours

Hours: Monday to Friday 1.00pm to 10.30pm, 45 hours per week, with a 30 minute unpaid break. Shift Allowance in addition to salary.

Joining SAGA Truck And Van Means

• Representing "the star," an international luxury car brand
• Promoting vehicles with the latest technologies
• Benefiting from career opportunities within a fast-growing group
• Joining a family-owned group with strong values and collaborating with passionate people
• Participating in regular internal events that promote team cohesion (seminars, incentives, parties)
• Enjoying many other benefits:
  • Pay date: 25th of each month
  • Discretionary bonus scheme
  • 24 days Annual leave plus bank holidays
  • Simply Health
  • Staff referral scheme
  • Enhanced Maternity and Paternity Leave
  • Employee Assistance Programme (EAP)

RCM

SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today,