Business Development Executive - Van Sales

RCM; Norwich; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus scheme

24 days Annual leave + bank holidays

Simply Health

Staff referral scheme

Pension scheme

Enhanced Maternity and Paternity Leave

Employee Assistance Programme (EAP)

Job summary

SAGA Truck & Van – Van Sales BDE in Norwich seeks a driven sales professional to grow Mercedes-Benz van sales across the UK. You will identify new business, build strong SME relationships, and deliver an exceptional customer experience aligned with the SAGA brand.

You will work a structured schedule, with core hours and Saturday rota, as part of a team that values trust, performance, and customer focus. A discretionary bonus and comprehensive benefits await.

Qualifications

• Experience of sales within the automotive industry.
• Business to Business (B2B) sales.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication, negotiation, and interpersonal skills.
• Valid driving licence and clean driving record.

Responsibilities

• Prospect and develop new leads within the UK van market. Identify and pursue opportunities to increase sales volume and market share.
• Build and maintain strong relationships with existing and potential clients across the UK. Understand their business objectives, transportation requirements, and provide personalised solutions.
• Develop a deep understanding of the commercial van models, features, and specifications. Educate clients on the benefits of our products and services.
• Employ a consultative selling approach to understand client needs and recommend appropriate van models, configurations, and financing options.
• Negotiate terms of sale, pricing, and contracts with clients. Close sales transactions in a timely and efficient manner.
• Manage sales pipeline and effectively prioritise activities to maximise sales opportunities and achieve revenue targets.
• Stay updated on market trends, competitor activities, and industry developments. Utilise market insights to identify new business opportunities and drive sales growth.
• Maintain accurate records of sales activities, customer interactions, and transactions. Prepare regular reports on sales performance, forecasts, and market trends.
• Provide exceptional customer service before, during, and after the sales process. Address customer inquiries, concerns, and issues promptly and professionally.
• Collaborate closely with other departments such as Customer Support Executive, Business and Compliance Administrator and Sales Admin to ensure seamless customer experience.

Skills

Automotive sales

B2B sales

Negotiation

Communication

Driving licence

Tools

CRM software

Sales management tools

Job description

Job Description

SAGA Truck & Van – Van Sales BDE

The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.

Job Description

The Business Development Executive (BDE) – is responsible for driving sales growth of Mercedes-Benz Van products by identifying and converting new business opportunities, building strong relationships with SME businesses, and delivering an exceptional customer experience aligned with Mercedes-Benz and SAGA brand values.

This role requires a strategic and consultative approach to individual and B2B selling, with a focus on driving field sales. The BDE will work closely with internal teams to ensure customer needs are met efficiently, from vehicle selection through to financing and aftersales support.

Working hours

between the hours of 08:00am to 6:00pm Monday – Friday, your start and finish times will be agreed with your manager and must be flexible within these core hours to suit the needs of the business. You are required to work a minimum of 8 hours per day, excluding a 60-minute unpaid break. This equates to a total of 40 hours per week. You are also required to work Saturdays between 9:00am – 1:00pm on a rota basis. This time will be given back in lieu.

Basic annual pay

£27,000

Annual OTE potential

£41,000 - £64,000

Your Responsibilities

• Sales generation: actively prospect and develop new leads within the commercial van market segment across the UK. Identify and pursue opportunities to increase sales volume and market share.
• Client relationship management: build and maintain strong relationships with existing and potential clients across the UK. Understand their business objectives, transportation requirements, and provide personalised solutions.
• Product knowledge: develop a deep understanding of the commercial van models, features, and specifications. Educate clients on the benefits of our products and services.
• Consultative selling: employ a consultative selling approach to understand client needs and recommend appropriate van models, configurations, and financing options.
• Negotiation and closing: negotiate terms of sale, pricing, and contracts with clients. Close sales transactions in a timely and efficient manner.
• Pipeline management: manage sales pipeline and effectively prioritise activities to maximise sales opportunities and achieve revenue targets.
• Market analysis: stay updated on market trends, competitor activities, and industry developments. Utilise market insights to identify new business opportunities and drive sales growth.
• Documentation and reporting: maintain accurate records of sales activities, customer interactions, and transactions. Prepare regular reports on sales performance, forecasts, and market trends.
• Customer service: provide exceptional customer service before, during, and after the sales process. Address customer inquiries, concerns, and issues promptly and professionally.
• Collaboration: collaborate closely with other departments and individuals such as a dedicated Customer Support Executive (CSE), Business and Compliance Administrator and the Sales Admin function to ensure seamless customer experience and satisfaction.

Joining SAGA Truck & Van Means

• Representing “the star,” an international luxury car brand
• Promoting vehicles with the latest technologies
• Benefiting from career opportunities within a fast-growing group
• Joining a family-owned group with strong values and collaborating with passionate people
• Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
• Enjoying many other benefits:
• Discretionary bonus scheme
• 24 days Annual leave plus bank holidays
• Simply Health
• Staff referral scheme
• Pension scheme
• Enhanced Maternity and Paternity Leave
• Employee Assistance Programme (EAP)

RCM:

SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today, the group remains a French family business with a global outlook, distributing iconic brands such as Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, and the Czech Republic). Our values have remained the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France’s Distributor of the Year, and in 2021 won the Family Saga award at the French Automotive Distribution Grand Prix.

Essential

Job requirements

• Experience of sales within the automotive industry
• Business to Business (B2B) sales
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication, negotiation, and interpersonal skills.
• Valid driver's license and clean driving record.

Desirable

• Experience of selling commercial vehicles (LCV)
• Proficiency in CRM software, Microsoft Office Suite, and sales management tools.