Van Driver

Hospice in the Weald; Staplehurst; On-site; GBP 21,000 - 23,000; Full time

Job summary

Hospice in the Weald is seeking a reliable Van Driver to join the Retail team. Based at our East Peckham Warehouse, you will help keep shops stocked, support donors, and represent the charity with warm, professional service.

You will drive 3.5-tonne Luton vans, deliver stock to shops, collect donations from supporters’ homes, and work with shop teams and volunteers. A full UK driving licence is essential; you should enjoy teamwork while also capable of working independently and following health

Qualifications

• A full UK driving licence is essential.
• Excellent customer service and communication skills are required.
• Able to lift and move items as part of daily duties.

Responsibilities

• Drive 3.5-tonne Luton vans safely and professionally.
• Deliver stock between the warehouse and retail shops.
• Collect donations from supporters' homes.
• Load and unload stock, furniture and donated items.
• Work closely with shop teams, volunteers and warehouse colleagues.
• Carry out daily vehicle checks and report maintenance issues.
• Maintain high standards of customer service and professionalism.

Skills

Full UK driving licence

Excellent customer service

Good communication

Team player

Independent worker

Manual handling

Job description

Are you a reliable, customer-focused driver who enjoys being out and about, meeting people, and being part of a team? Hospice in the Weald is looking for a Van Driver to join our Retail team, helping to keep our shops stocked, supporting our donors, and playing a key role in raising vital income for local hospice care. The role is currently based at our East Peckham Warehouse, however we are in the process of relocating to our new Tonbridge Warehouse and expect the successful candidate to be based there when they join us. Every day is different. One day you could be delivering stock to our shops across West Kent and East Sussex, the next collecting donations from supporters' homes or supporting warehouse operations. Whatever you're doing, you'll be representing Hospice in the Weald and providing excellent service to our supporters, customers, volunteers, and colleagues.

What you'll be doing

• Driving our 3.5-tonne Luton vans safely and professionally.
• Delivering stock between our warehouse and retail shops.
• Collecting donations from supporters' homes.
• Loading and unloading stock, furniture, and donated items.
• Working closely with shop teams, volunteers, and warehouse colleagues.
• Carrying out daily vehicle checks and reporting any maintenance issues.
• Ensuring all transported items are secured and protected.
• Supporting Gift Aid sign-ups where appropriate.
• Maintaining high standards of customer service and professionalism.
• Following Health & Safety procedures and safe manual handling practices.
• A full UK driving licence.
• Confidence driving a 3.5-tonne Luton van.
• Excellent customer service skills.
• Good communication skills and a positive attitude.
• Someone who enjoys working as part of a team and can also work independently.
• A flexible approach and willingness to support different areas of the retail operation when needed.
• Ability to undertake regular lifting and manual handling activities.

Why join Hospice in the Weald?

Our retail operation plays a vital role in raising the income needed to provide compassionate care and support to patients and their families across our community. By joining our team, you'll be helping make a real difference every day. In return, you'll be joining a supportive organisation that values: Honesty, Kindness, Learning, Sustainability, Ambition, Effectiveness.

You'll also have opportunities for training, development, and involvement in our fundraising events throughout the year.

Hospice in the Weald offers a full range of hospice care and support - from inpatient care and hospice outreach at home, to counselling, chaplaincy, bereavement support, cancer care and practical advice for carers. Our compassionate, multidisciplinary team of doctors, nurses, counsellors, therapists and volunteers works together to provide personalised care focused on what matters most.

Hospice in the Weald Maidstone Road, Pembury, Tunbridge Wells, TN2 4TA