Valve Supervisor

Team Inc.; Grimsby; On-site; GBP 42,000 - 65,000; Full time

Job summary

Team Inc. is seeking an experienced Valve Technician and Supervisor to lead first-line technicians across the UK.

You will perform hands-on valve maintenance at customer sites, inspect and repair valves, and ensure compliance with safety standards while driving revenue through strong customer relationships. The role requires extensive valve knowledge, a full UK driving license, and the ability to work in a fast-paced environment with travel across the country.

Qualifications

• Extensive valve industry knowledge and practical troubleshooting skills.
• Proven hands-on experience with valve maintenance and repair.
• Full UK driving licence and willingness to travel nationwide.
• Awareness of Health & Safety and QA standards.
• Supervisory experience leading first-line valve technicians.
• Strong communication and teamwork across functions.
• Proficient computer skills including Excel and standard office software.

Responsibilities

• Visit customers nationwide to maintain relationships and identify new development areas.
• Provide technical sales advice and upsell on-site at customer sites.
• Own jobs from enquiry receipt to pricing, PO, and costing; liaise for planning.
• Collaborate with Engineering and Service Line departments.
• Ensure high-quality job delivery and gather customer feedback for improvements.
• Perform hands-on valve technician duties including inspection and repair on-site.
• Dismantle, clean, and reassemble valves to specs; replace faulty components.
• Conduct pressure tests and functional checks to meet standards.
• Diagnose mechanical/hydraulic valve issues and prepare service reports.

Skills

Valve expertise

Hands-on maintenance

Driving licence

Safety standards

Supervisory experience

Communication skills

Computer literacy

Adaptable to pace

Commercial awareness

Tools

Laptop/Computer

Email

Excel

Word

Solomon

EDT

Job description

Principle Accountabilities

• Conduct regular customer visits nationwide to maintain relationships and identify new areas for development
• Provide technical sales advice and upselling while on customer sites
• Take overall ownership of jobs, from receipt of enquiry, creating MMR, costing and pricing, ensuring POs are in place, liaising with workforce management regarding job planning and progress, and managing ongoing job costs
• Engage and communicate with support functions, including Engineering and Service Line departments
• Ensure all jobs are completed to a high standard, obtaining regular feedback from customers to identify areas for improvement
• Perform hands-on valve technician duties, including:
  • Inspection, testing, maintenance, and repair of valves on-site
  • Dismantling, cleaning, and reassembling valves to technical specifications
  • Replacing or refurbishing faulty components
  • Conducting pressure tests and functional checks to ensure valves meet operational standards
  • Diagnosing and troubleshooting mechanical and hydraulic valve issues
  • Completing detailed service reports and compliance documentation
• Support operational requirements, balancing supervision and hands-on work as needed
• Communicate effectively with all levels of the business to ensure successful completion of jobs
• Collaborate closely with all UK Supervisors
• Responsible for driving revenue in the area and reporting into the Operations Manager’s Weekly Forecasting
• Line management of first-line Valve Technicians, including approving working hours, demonstrating task instructions, and measuring performance
• Champion and drive technician adherence to safety compliance paperwork and documentation
• Demonstrate a commitment to safety at all times

Skills and Knowledge Required:

• Extensive technical knowledge and expertise within the Valve Industry (essential)
• Proven hands-on experience performing valve maintenance, repair, and troubleshooting
• Full UK Driving License – extensive travel to customer sites across the UK is required
• Awareness of, and willingness to work towards, Health and Safety and QA standards
• Supervisory and leadership experience
• Excellent communication skills
• Computer literacy
• Ability to work in a fast-paced, changing environment and meet deadlines
• Commercial awareness

Working Conditions:

• Mix of office-based work, customer site visits, and hands-on valve technician tasks
• Travel throughout the UK, including extended periods away from home
• Customer site visits may sometimes be in challenging or remote conditions

Systems and Equipment Used:

• Specialist equipment within the technicians competence and training
• Laptop/Computer
• Computer packages – Email, Excel, Word, Solomon, EDT

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