Validations Lead: Insurance Operations & Team Mentorship

Prima; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Prima in Manchester is expanding its Customer Care operations and is appointing a Validations Lead. You will balance day-to-day people management with hands-on case handling to ensure policy validation remains accurate, efficient and customer-centric for our UK customers.

Join a high-trust team culture, drive key performance metrics, mentor teammates and help shape our growing footprint in motor insurance across the UK and Spain.

Job description

Prima in Manchester is expanding its Customer Care operations and is appointing a Validations Lead. You will balance day-to-day people management with hands-on case handling to ensure policy validation remains accurate, efficient and customer-centric for our UK customers.

Join a high-trust team culture, drive key performance metrics, mentor teammates and help shape our growing footprint in motor insurance across the UK and Spain.