Validation Office / Team Leader

Aneurin Bevan University Health Board; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a multi-award-winning NHS organization for a Full-time Validation Officer / Team Leader. In this role, you will manage the validation of waiting lists and oversee the outpatient booking clerks in a supportive environment. You will play a crucial part in ensuring patient treatment progresses smoothly while achieving organizational objectives. With a focus on professional growth, this role offers extensive training, flexible working, and a commitment to work-life balance. Join a passionate team dedicated to pioneering new healthcare solutions and delivering exceptional services to the community.

Benefits

Flexible working

Paid mandatory training

In-house training programs

Occupational health support

Wellbeing Centre of Excellence

Qualifications

• Experience in clerical work within NHS environment is essential.
• Knowledge of RTT rules and validation processes is crucial.

Responsibilities

• Validate outpatient, treatment, and follow-up waiting lists.
• Manage outpatient booking team and ensure smooth patient treatment.

Skills

Excellent interpersonal skills

Communication skills

Ability to prioritize workload

Good keyboard skills

Education

NVQ 3 level or equivalent

Tools

WPAS Administration System

Clinical Workstation

Myrddin

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via the email account you used to apply for this post; therefore, please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

We have an exciting opportunity for an enthusiastic and motivated person to work as a Full-time Validation Officer / Team Leader in the newly designed Gynaecology Outpatient Booking POD in the Royal Gwent Hospital, Newport. You will be responsible for the validation of both RTT and non-RTT waiting lists and its stages for Gynaecology. You will also be responsible for the line management of the outpatient booking clerks. You will need excellent communication skills, be able to work under pressure, have a good knowledge of the RTT rules, and be an experienced Welsh PAS user.

Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role. This post is for 37.5 hours a week. Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Responsible for validating outpatient, treatment, and follow-up waiting lists within the Directorate to support the achievement of organisational objectives and key Welsh Government targets. To administratively validate waiting lists of patients with open referral to treatment (RTT) pathways, determine the correct RTT clock status for each, and update the UHB system to ensure the RTT position is accurately reported.

Responsible for the line management of the outpatient booking team, managing annual leave and sickness.

To support the Service Administration Manager, liaising with departments involved in providing care and core services to ensure that planned patient treatment progresses smoothly and in a timely manner; supporting performance management and initiatives within the Directorate.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow, and build your career. The health board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support, and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And/or Knowledge
Essential criteria

• Educated to NVQ 3 level or equivalent demonstrable knowledge
• Relevant practical experience incorporates the use of WPAS Administration System and Clinical Workstation for recording or validating clinical activity.
• Previous experience of, or exposure to, validation elements required to maintain accurate patient pathways on Myrddin.

Desirable criteria

• ECDL
• RTT online training
• Other Health Board IT application experience

Experience
Essential criteria

• Experience of clerical work within NHS environment.
• Experience of working with patient identifiable data

Desirable criteria

• Waiting list and booking experience

Skills And Abilities
Essential criteria

• Excellent interpersonal and communication skills
• Able to work independently within guidelines and policies
• Ability to prioritise own workload and to meet deadlines
• Ability to relay information correctly
• Good standard of keyboard skills essential