Valet Supervisor

JCT600 Ltd; Doncaster; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive package

Annual leave 34 days

Pension scheme

Training opportunities

Car purchase/discounts

Cycle-to-work

Job summary

JCT600 Ltd at Audi Doncaster seeks a Valet Supervisor to oversee the day-to-day valeting operation, ensuring service washes and handovers meet high presentation standards. You will work closely with Aftersales and Sales and manage the third-party valeting provider to guarantee efficient workflow and exceptional customer satisfaction.

The role requires experience in vehicle valeting or automotive environments, with strong attention to detail, excellent communication, and the ability to prioritise

Qualifications

• Experience in vehicle valeting or automotive environment preferred.
• Strong presentation standards and attention to detail.
• Ability to manage workloads and prioritise tasks.

Responsibilities

• Oversee daily valet operations and ensure timely service washes.
• Monitor quality and ensure Audi presentation standards are met.
• Conduct regular quality checks and provide feedback.
• Prioritise workloads to support schedules for workshop and collections.
• Coordinate handover valets and ensure on-time delivery to customers.
• Support sales by preparing and presenting vehicles.

Skills

Attention to detail

Time management

Communication skills

Organisation

Team interaction

Driving licence

Education

Full UK driving licence

Job description

Valet Supervisor – Audi Doncaster

Salary: Competitive plus bonus

Location: Doncaster

The valet supervisor is responsible for overseeing the day-to-day operation of the vehicle valeting function at Doncaster Audi. The role ensures that all service wash vehicles, sales handover valets, and stock vehicle washes are completed to the highest standards of presentation and quality. Working closely with both the Aftersales and Sales departments, as well as managing the relationship with the third‑party valeting provider, to ensure efficient workflow and exceptional customer satisfaction.

Responsibilities

• Ensure all service wash vehicles are completed in a timely manner and in accordance with dealership requirements.
• Monitor and maintain the quality of all service washes, ensuring vehicles are presented to Audi standards.
• Carry out regular quality inspections and provide feedback where improvements are required.
• Prioritise workloads to support workshop and customer collection schedules.
• Ensure all handover valets are completed on time and to an exceptional standard.
• Conduct final quality checks on handover vehicles before customer collection.
• Support sales operations by coordinating the preparation and presentation of new and approved used vehicles.

Qualifications

• Previous experience within a vehicle valeting, preparation, or automotive environment desired.
• Strong attention to detail and commitment to high presentation standards.
• Ability to manage workloads and prioritise tasks effectively.
• Excellent communication and organisational skills.
• Experience working with internal departments and external suppliers.
• Full UK driving licence free from excessive penalties.

Benefits

• A competitive comprehensive package + bonus
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and our best‑in‑class leadership development
• Colleague car purchase scheme & servicing discounts
• Cycle‑to‑work and discounted gym schemes
• Referral scheme up to £1,000

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer.