Vacation Support

Remotetravelcareers; West of England; Remote; GBP 24,000 - 32,000; Full time

Job summary

Remotetravelcareers is seeking a remote Vacation Support representative to help clients with vacation bookings and questions, all from home. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.

The role emphasizes friendly, patient support, strong communication, and comfort with online booking systems. FT or PT options available, remote work from the UK.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Organized with attention to detail.
• Friendly, helpful, and patient with customers.
• Customer service or hospitality experience is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Patience with customers

Hospitality experience

Tech-savvy

Tools

Booking systems

Job description

We are seeking a remote Vacation Support representative to help clients with vacation bookings and questions. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time