Vacation Support

Remotetravelcareers; Manchester; À distance; GBP 18 000 - 26 000; Plein temps

Résumé du poste

Remotetravelcareers is hiring a remote Vacation Support representative to assist clients with vacation bookings and questions. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.

In this role, you’ll handle bookings for flights, hotels, and transport, respond via phone, email, or chat, and ensure reservations are accurate and up-to-date. A friendly, patient approach and strong organizational skills are essential.

Qualifications

• Clear communication and customer service abilities.
• Comfort with computers and online booking systems.
• Stay organized and details-focused.
• Friendly, patient, and helpful with customers.
• Experience in customer service or hospitality is a plus but not required.

Responsabilités

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Connaissances

Communication

Customer service

Online booking systems

Attention to detail

Organizational skills

Outils

Booking platforms

Description du poste

We are seeking a remote Vacation Support representative to help clients with vacation bookings and questions. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time