Vacation Lending Specialist | Credit & Underwriting

Travel + Leisure Co.; Greater London; Presencial; GBP 35 000 - 46 000; Tempo integral

Resumo da oferta

Travel + Leisure Co. is seeking a Consumer Lending Officer to join our Credit & Collections team.

You will conduct high-quality credit assessments for new and upgrading owners, reviewing contracts for accuracy and compliance, and supporting the end-to-end ownership journey while maintaining responsible lending practices. You’ll analyze financial documentation, verify income and expenses, and communicate with customers by phone, email, and SMS to obtain missing information.

Qualificações

• Experience in consumer lending, credit underwriting, banking, finance, or a related field.

Responsabilidades

• Complete high-quality credit assessments for new and upgrading owners.
• Review sales contracts and supporting documentation for accuracy, completeness, and compliance.
• Analyze and evaluate credit applications using financial documentation, serviceability assessments, and customer history.
• Assess customer eligibility and verify income and expense information.
• Communicate with customers via phone, email, and SMS to obtain required documentation and clarify application details.
• Process applications and supporting information within required timeframes.
• Liaise with internal stakeholders to ensure efficient application processing and positive customer outcomes.
• Identify potential compliance concerns and escape issues when required.
• Maintain accurate records and documentation within internal systems.
• Support quality assurance activities and continuous improvement initiatives.

Conhecimentos

Consumer lending

Credit underwriting

Banking

Finance

Ferramentas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descrição da oferta de emprego

Travel + Leisure Co. is seeking a Consumer Lending Officer to join our Credit & Collections team.

You will conduct high-quality credit assessments for new and upgrading owners, reviewing contracts for accuracy and compliance, and supporting the end-to-end ownership journey while maintaining responsible lending practices. You’ll analyze financial documentation, verify income and expenses, and communicate with customers by phone, email, and SMS to obtain missing information.