Telemarketing Representative

Travel + Leisure Co.; Greater London; On-site; GBP 24,000 - 36,000; Full time

Job summary

Travel + Leisure Co. is a world-leading vacation ownership and travel membership company seeking driven sales professionals in Greater London.

You will handle inbound calls, build rapport, and guide conversations toward vacation package sales, while identifying needs and overcoming objections. Ideal candidates have a sales mindset, strong communication skills, and are comfortable working toward individual performance metrics in a high-volume, performance-driven environment.

Qualifications

• High school diploma or GED required.
• Minimum 6 months sales experience in a high-volume environment preferred.
• Excellent verbal communication and relationship-building skills.
• Strong customer focus with a sales-oriented mindset.

Responsibilities

• Answer inbound calls from prospective customers and guide conversations toward vacation package sales.
• Build rapport quickly and confidently during calls.
• Identify customer needs and present travel offers that create value.
• Navigate objections and use consultative sales techniques to close opportunities.
• Meet and exceed individual sales and productivity goals.
• Participate in coaching sessions, training programs, and team meetings to improve performance.
• Maintain compliance with company policies and regulations.

Skills

Persuasive communication

Relationship-building

Customer-focused

Objection handling

Negotiation

Outlook

Word

Excel

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This is a role for driven, persuasive professionals who enjoy connecting with people, overcoming objections, and delivering results in a performance-focused sales environment.

How You’ll Shine

• Answer inbound calls from prospective customers interested in vacation opportunities and ownership experiences.
• Build rapport quickly and confidently guide conversations toward vacation package sales.
• Identify customer needs and present compelling travel offers that create excitement and value.
• Navigate objections and use consultative sales techniques to help customers make informed purchasing decisions.
• Meet and exceed individual sales and productivity goals.
• Participate in coaching sessions, training programs, and team meetings to continuously improve performance.
• Maintain compliance with company policies, quality standards, and applicable regulations.

What You’ll Bring

We’re looking for professionals who are naturally persuasive, resilient, and motivated by achievement.

Required Qualifications

• High school diploma or GED equivalent.
• Minimum of 6 months of sales experience, preferably in a high-volume, performance-driven environment.
• Excellent verbal communication and relationship-building skills.
• Strong customer focus combined with a sales-oriented mindset.
• Ability to confidently overcome objections and close opportunities.
• Comfortable working toward individual performance metrics and goals.
• Basic proficiency with Microsoft Outlook, Word, and Excel.

Ideal Background

• Inbound or outbound sales
• Call center sales
• Vacation ownership or hospitality sales
• Travel sales
• Membership sales
• High-volume customer acquisition roles

Why Join Travel + Leisure Co.?

At Travel + Leisure Co., you’ll be part of a global organization that puts customer experiences at the center of everything we do. You’ll receive ongoing training, coaching, and development while working alongside passionate professionals who celebrate success and support one another’s growth.

If you’re energized by sales, enjoy meaningful customer conversations, and want to build a career with a recognized leader in leisure travel, we’d love to hear from you.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.