UX/UI Design Lead – Hybrid, Patient‑Centric Digital

NHS Supply Chain; Nottingham; Hybrid; GBP 61,000 - 72,000; Full time

Benefits offered by this job

Hybrid working opportunities

Annual bonus schemes

27 days holiday plus bank holidays

In-house training and external courses

Well-being leave and EAP

Pension with employer contributions

Flexible Benefits Scheme

Volunteer leave

NHS Discounts

Job summary

NHS Supply Chain in Nottingham is recruiting a UX/UI Manager to lead the user experience strategy during a period of transformation, delivering intuitive, accessible interfaces that put patients first.

You will manage a team of UX/UI designers, collaborate with product managers and developers, and drive design across web, mobile web and native apps, while ensuring consistency, accessibility, and measurable ROI.

Qualifications

• Bachelor’s or master’s degree in design, HCI, or related field.
• 5+ years in UX/UI or product design with a strong portfolio and leadership of design teams across complex sites.
• Proficient in design tools such as Sketch, Adobe XD, Figma, InVision or Axure.
• Strong understanding of user-centred design, usability, and design thinking.
• Leadership and communication skills with cross-functional collaboration.
• Experience in agile environments and fast-paced design workflows.
• Expertise in responsive design, IA, UI, IxD, and accessibility (AA WCAG 2.1).
• Strategic thinking with a focus on ROI and delivering measurable outcomes.
• Attention to detail and a passion for exceptional user experiences.
• Commercial awareness and NHS/GDS design system experience desirable.

Responsibilities

• Lead the design and implementation of user-centred experiences aligned with business goals.
• Oversee the UX/UI process from research through wireframes to prototyping and testing with cross-functional teams.
• Manage a team of UX/UI designers (perm and contractors) and foster collaboration.
• Define requirements with product managers and developers, prioritise features, ensure design integration.
• Conduct design reviews and provide feedback for consistency and quality.
• Stay updated on industry trends and advocate innovative design approaches.
• Champion accessibility and inclusive design across projects.

Skills

UX/UI leadership

User research

Design prototyping

Cross-functional collaboration

Education

Bachelor’s or Master’s degree in Design or related field

Tools

Sketch

Adobe XD

Figma

InVision

Job description

NHS Supply Chain in Nottingham is recruiting a UX/UI Manager to lead the user experience strategy during a period of transformation, delivering intuitive, accessible interfaces that put patients first.

You will manage a team of UX/UI designers, collaborate with product managers and developers, and drive design across web, mobile web and native apps, while ensuring consistency, accessibility, and measurable ROI.