Utilities Supervisor: Lead Field Team in Water Network

SES Water Limited; Redhill; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Holiday Buy & Sell Scheme

Competitive Pension

Life Assurance

Enhanced Family Leave

Health Cash Plan

Free Flu Vaccination

Employee Assistance Programme

Cycle to Work Scheme

Car Share Scheme

Give As You Earn

Paid Volunteering Day

Retail Discounts

Job summary

SES Water is seeking a Utilities Supervisor to lead Repair & Maintenance teams, delivering safe, efficient operational activities across our water network. This hands-on leadership role will mentor Utilities Fitters and Trainee Fitters, drive performance and champion health and safety.

You will collaborate with colleagues, contractors, customers and stakeholders to ensure right-first-time repairs to the highest standards, supporting planning and complex maintenance delivery.

Qualifications

• Experience in the water industry, ideally in repair and maintenance operations.
• Proven leadership, coaching and team development skills.
• Compliance with health, safety and environmental legislation.

Responsibilities

• Supervise and support Utilities Fitters and Trainee Utilities Fitters in day-to-day operations.
• Carry out site audits covering quality, safety, traffic management, plant, equipment and working practices.
• Ensure all activities are compliant with health, safety and environmental legislation.
• Support the planning and delivery of complex repair and maintenance activities.
• Liaise with highways authorities, contractors, customers and key stakeholders to coordinate works.
• Drive productivity, operational efficiency and a "right first time" approach.
• Investigate customer complaints and support root cause analysis and service improvements.
• Coach, mentor and develop field teams, identifying training and development needs.
• Support performance reviews and progression assessments.
• Participate in the out-of-hours standby rota to support emergency repair activities.
• Support innovation initiatives and continuous improvement across the business.

Skills

Leadership

Coaching

Team development

NRSWA Supervisor Units 1-6 and 9

National Water Hygiene Card

Health & Safety training

Safe digging and excavation practices

Full UK driving licence

Strong communication

Planning and organisational skills

IT skills (MS Office)

Job description

SES Water is seeking a Utilities Supervisor to lead Repair & Maintenance teams, delivering safe, efficient operational activities across our water network. This hands-on leadership role will mentor Utilities Fitters and Trainee Fitters, drive performance and champion health and safety.

You will collaborate with colleagues, contractors, customers and stakeholders to ensure right-first-time repairs to the highest standards, supporting planning and complex maintenance delivery.