User Researcher - Remote & Flexible Public Sector Impact

Methods Business and Digital Technology; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Autonomy to grow

Flexible working

25 days annual leave

Training budget

Private medical insurance

Job summary

Methods is seeking an experienced User Researcher to join our growing team on a permanent basis. You will champion the user and work on public sector products and services, with knowledge of GDS standards.

You will plan and conduct user research, recruit participants, analyse data, and present findings to product teams, turning insights into prototypes and features. We offer flexible working, 25 days of annual leave, training budgets, private medical insurance and a supportive, collaborative

Qualifications

• Evidence of user-centered design practices.
• Experience with usability testing, interviews and surveys.
• Experience working in agile multidisciplinary teams.
• Ability to develop user needs, personas and journeys.
• Knowledge of ethical research practices.

Responsibilities

• Champion the user on services and products.
• Plan and conduct user research and recruit participants.
• Analyse findings and present insights to stakeholders.
• Collaborate with product teams to translate insights into features.
• Promote user-centred design within government.
• Undertake qualitative and quantitative research projects.

Skills

User research methods

Agile teamwork

Communication

Stakeholder management

Personas & journeys

Job description

Methods is seeking an experienced User Researcher to join our growing team on a permanent basis. You will champion the user and work on public sector products and services, with knowledge of GDS standards.

You will plan and conduct user research, recruit participants, analyse data, and present findings to product teams, turning insights into prototypes and features. We offer flexible working, 25 days of annual leave, training budgets, private medical insurance and a supportive, collaborative