User Experience Designer, Vice President

Testing Site - JPMC; Greater London; Presencial; GBP 110 000 - 140 000; Tempo integral

Resumo da oferta

Testing Site - JPMC seeks an experienced User Experience Designer, Vice President, to craft user-centred experiences for complex enterprise workflows in Trade & Working Capital. You will own end-to-end design—from discovery and interviews to UI and prototypes—working with product managers, engineers, and peers.

This is an individual contributor role; influence is exercised within a cross-functional pod. You will lead by example, drive quality, and stay hands-on while shaping direction in a

Qualificações

• 5+ years of UX/Product Design experience delivering shipped work on complex products.
• Proven ability to run qualitative interviews and translate findings into design directions.
• Strong skills in interaction design, information architecture, and UI craft.

Responsabilidades

• Own end-to-end UX for priority Trade & Working Capital journeys from framing to final UI.
• Plan and conduct qualitative research interviews and synthesize insights into opportunities.
• Create journey maps, service flows, IA, and interaction models to reduce complexity for experts.
• Produce wireframes, high-fidelity designs, and prototypes; iterate with feedback and testing.
• Collaborate with Engineering to ensure feasible implementation and high UX quality.
• Contribute to the product vision, roadmap, and prioritisation with PM/Engineering.

Conhecimentos

UX design

Interviewing

Information architecture

UI craft

Executive storytelling

Ferramentas

Figma

Design systems

Descrição da oferta de emprego

As a User Experience Designer, Vice President in theCommercial & Investment Bank, Trade & Working Capital, you will design and deliver user-centred experiences for complex enterprise workflows. You’ll work end-to-end—from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes—partnering with Product Managers, Engineers, and design peers. This is anindividual contributor role with no direct reports. You willlead by influencewithin a cross-functional pod, setting direction and quality while remaining deeply hands-on.

Job responsibilities

• Ownend-to-end user experience designfor priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration.
• Plan, conduct, and synthesise qualitative research interviews(user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements.
• Create journey maps andservice flows, define information architecture, and design interaction models that reduce complexity for expert users.
• Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data.
• Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases).
• Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence.
• Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.

Required qualifications, capabilities, and skills

• 5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.
• Demonstrated ability torun qualitative interviewsand synthesise findings into insights, journey implications, and design direction.
• Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows.
• Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision-making in ambiguity.
• Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly.
• Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers.

Preferred qualifications, capabilities, and skills

• Experience inTrade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Bankingor similar regulated enterprise domains.
• Familiarity contributing to or evolving adesign system. https://www.saltdesignsystem.com
• Accessibility and inclusive design advocacy (plus).
• Proficiency inFigmaand modern prototyping workflows.