User-Centered Content Designer — Consultant

Opencast; Newcastle upon Tyne; Hybrid; GBP 44,000 - 51,000; Full time

Benefits offered by this job

Pension with 7% employer contribution

Share options

Discretionary bonus

25 days’ holiday

Life happens days (3)

Job summary

Opencast is seeking a Content Designer (Consultant) to craft clear, accessible content that helps users complete their goals. You’ll collaborate with researchers and designers to translate insights into practical content for diverse clients across government and healthcare.

This on-site role requires regular UK travel and a strong focus on quality, inclusivity, and adherence to security policies. You’ll contribute to style guides and present work to clients during interviews.

Qualifications

• Demonstrate experience designing content to meet user needs.
• Show how you have planned and written content to meet evidenced user needs.
• Ensure your work is inclusive and accessible.
• Demonstrate supportive role in user research to test content.
• Apply a style guide to your work.

Responsibilities

• Design content that helps users complete their goals.
• Collaborate with user researchers and interaction designers on complex client problems.
• Create content from insights gathered from user research and data.
• Ensure work complies with Opencast quality, environmental, and information security policies.
• Prepare and present work in interviews or client reviews.

Skills

Content design

Accessibility

User research support

Content writing

Collaboration with design teams

Tools

Style guides

Job description

Opencast is seeking a Content Designer (Consultant) to craft clear, accessible content that helps users complete their goals. You’ll collaborate with researchers and designers to translate insights into practical content for diverse clients across government and healthcare.

This on-site role requires regular UK travel and a strong focus on quality, inclusivity, and adherence to security policies. You’ll contribute to style guides and present work to clients during interviews.