Used Car Sales Manager

Stellantis &You; Edgware; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Company Car Scheme

Pension

22–26 days annual leave

Private Medical Insurance

Reward Gateway discounts

Family-friendly policies

Job summary

Stellantis &You is seeking a Used Car Sales Manager at our Edgware dealership in London. You will lead the used car sales team, drive budgets, and deliver exceptional customer service while coordinating stock and promotions with brand teams.

Competitive commission structure and a comprehensive benefits package accompany a generous salary and career progression within a manufacturer-led network.

Qualifications

• Role requires leadership in car sales and customer service excellence.
• Experience in dealership sales operations and budget management is advantageous.

Responsibilities

• Plan, monitor, and manage departmental budgets and KPIs.
• Lead and develop the Used Car sales team to hit targets and deliver high levels of customer satisfaction.
• Coordinate stock sourcing, pricing, and promotions with the Brand and regional teams.
• Ensure accurate reporting of sales forecasts, deliveries, and registrations.

Job description

Used Car Sales Manager based in our Edgware dealership: 360/366 Burnt Oak Broadway, London HA8 5AN

Manufacturer owned dealership opportunity.

Competitive commission structure.

About Us

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure.

Additional Benefits

• Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension: Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Single Private Medical Insurance
• Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Paid sick leave upon completion of Probationary period.

Used Car Sales Manager Role Overview:

An exciting new opportunity has come up here at Edgware. This is a great opportunity for you to become a key member of our Dealership team.

As a Sales Manager you will collaborate with colleagues in seeking and connecting with new and existing customers and markets.

A Used Car Sales Manager will also:

• Plan, monitor, and maintain all relevant budgetary controls.
• Manage departmental deadlines and ensure high levels of customer satisfaction.
• Recruit, select, and onboard new talent.
• Develop and support your team to achieve both individual and business goals.
• Deliver best-in-class customer service.

A Day in the Life of a Used Car Sales Manager:

"We always kick off the day with a morning meeting. To get the most out the team and set their day up right I believe that having interactive, fun meetings work best and this is what I like to bring to the table when I'm given the opportunity to carry out the meetings. I like to include refreshers like product presentation and quizzes and use presentations to keep the team up to date with the latest Special Offers and New Car Releases. This usually helps wake the team up and get the positive mindset flowing. Once our showroom is looking neat and tidy with all POS displayed correctly it's down to business where I spend the day supporting the Sales Team to get the most out of their day giving them a help in hand where they need it or helping them achieve a good quality sale with good quality customer service.We get enquiries sent through to us from the hub and something I hold close to my heart is actioning every enquiry quickly with quality in order to get to the customer first and provide a top quality experience. A digital lead should be treated with the urgency of a customer standing in the showroom.The sales side of things is usually work in and around the admin tasks which consume a great portion of the day. This can include completing Profit and Loss sheets, maintaining and updating a delivery doc, calling customers cars off from the port, reporting financial forecasts to the management team, reporting registration forecasts to the Regional Operations Manager and the Brands, searching and obtaining stock for new customer orders and attending monthly meetings with the Brand's directors. It's important for us here at Manchester to ensure all the admin is right and in place so we can focus solely on selling the next car and looking after the next customer. With a Sales Admin background, I believe in a clear desk provides a clear mind helping us to function at 100% ability in the areas that we need to the most."